Assistant Clinical Coordinator - Crisis Care Program

Lake County, Illinois; Waukegan (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Lake County Health Department and Community Health Center is seeking an Assistant Clinical Coordinator to support the Crisis Care Program's planning, supervision, and 24/7 crisis response in our community. The role includes clinical and administrative supervision, staff development, on-call coverage, and training to meet state standards.

A Master's degree in psychology, social work, or a related field is required, along with LCSW/LPCC licensure upon hire and at least one year of supervisory

Qualifications

• Master's degree in Psychology, Social Work, or related behavioral science field.
• At least one year of relevant supervisory experience.
• Licensed in Illinois: LCSW or LPCC upon hire.
• Valid driver's license.

Responsibilities

• Assist Program Coordinator with oversight of the Crisis Care Program.
• Be on-call to respond to/assist with team needs 24/7.
• Provide clinical and administrative supervision and development of program staff, including evaluations.
• Ensure adequate staff coverage for all shifts.
• Provide education and direction to clients, families, and significant others.
• Document and train in clinical chart requirements to meet state standards.
• Recruit, train, schedule, supervise, and evaluate staff and students as needed.
• Participate in staff meetings, trainings, and seminars.

Skills

Trauma-informed care

Clinical supervision

Staff education

ASIST training

Crisis response coordination

Education

Master's degree in Psychology/Social Work/related field

Job description

Assistant Clinical Coordinator is a valuable member of our Crisis Care team who assists with the planning, organization, evaluation, and supervision of the Crisis Care Program, which includes 24/7 crisis response to individuals and families in the community experiencing a mental health crisis. Provides direct client care, indirect client care and/or administrative coordination, and support of behavioral health and related activities. Provides community outreach and engagement related to the crisis response system. The Assistant Clinical Coordinator will function as a community liaison and focus on administrative and systems change. Responsible for clinical training of the team.

To be successful in this role, we are looking for someone who

• Is comfortable handling difficult situations and conversations with staff, coworkers, and clients.
• Able to view things through a clinical lens (trauma-informed) and assist in educating staff.
• Knowledgeable regarding important documentation requirements and best practices.
• ASIST - ACC will have to attend ASIST training (grant-funded travel) to become a trainer for other staff.
• Since we are 24/7/365, someone who can share in managing situations outside of "work time."

Scheduled Hours: 40 hours per week

• Monday to Friday (10:00AM - 6:30PM)
• On Call for staff 24/7

• Assist the Program Coordinator with oversight of the Crisis Care Program
• Is on-call to respond to/assist with team needs 24/7.
• Responds to crisis calls/texts/chats as appropriate and as needed to support the needs of the program.
• Provides clinical and administrative supervision and development of program staff, including completion of evaluations.
• Assists Program Coordinator ensuring adequate staff coverage for all shifts.
• Provides education and direction to clients, family members and/or significant others.
• Takes responsibility for training in and documenting clinical chart requirements to meet program and state standards.
• Ensures effective communication among all staff regarding administrative and clinical issues.
• Recruits, trains, schedules, supervises, and evaluates staff and students, as needed.
• Participates in staff meetings, in-service training, and seminars to facilitate professional growth and maintain licensure if required.

• Master's degree in Psychology, Social Work, or related behavioral science field.
• Requires one year of relevant experience in the field.
• One year of relevant supervisory experience.
• Valid driver's license.
• Licensed Clinical Social Worker (L.C.S.W.), Licensed Clinical Professional Counselor (L.C.P.C.) upon hire is required.

As the largest human service provider in Lake County, we believe that services must be available without barriers. No residents are turned away due to the inability to pay. We believe in providing services in an environment of mutual respect, free of discrimination or bias. Whether assuring accessible and effective care, impacting policy, or assessing and monitoring risks, the Lake County Health Department and Community Health Center has been an essential part of the public health system in Lake County for 60 years. We are looking for passionate, qualified team members who can help make a difference in our agency and, most importantly, in our community.

Additional information about the Lake County Health Department, our culture, and why you should join our team can be found at https://lakecountyil.attract.neogov.com/health-department.

At this time, you must live in Illinois or Wisconsin to be eligible to work at Lake County Health Department. You can find our salary grades at https://www.lakecountyil.gov/4515/Salary-Grades. For unionized positions, a list of our collective bargaining agreements can be found here: https://www.lakecountyil.gov/2686/Collective-Bargaining-Agreements.

Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam.

The Lake County Health Department and Community Health Center is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sexual orientation, gender identity or gender expression, national origin, disability, veteran status, and other protected characteristics.