Assistant Clinic Director: Lead Care & Operations

OneTogether Solutions, LLC; Tacoma (WA); On-site; USD 65,000 - 90,000; Full time

Job summary

Cedar Wellness in Tacoma, WA seeks an Assistant Clinic Director to support daily medical and clinical operations. This role reports to the Clinic Director and focuses on patient care flow, staff coordination, and administrative duties essential to efficient clinic functioning.

The ideal candidate will be highly organized, with strong communication skills and experience in a healthcare setting. Some duties may occur outside regular hours to ensure clinic operations run smoothly.

Qualifications

• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Ability to handle conflict resolution and maintain a secure environment.
• Proficiency in creating and managing spreadsheets.
• Experience in a clinical or healthcare setting is preferred.
• Availability to work outside of regular clinic hours as needed.

Responsibilities

• Make initial contact with potential patients when the Clinic Director is unavailable and obtain necessary information to help determine the appropriate program before seeing the Medical Provider.
• Coordinate patient care to maximize workflow and minimize wait times.
• Relay information to providers and coordinate with inpatient agencies to set up patient intakes/care.
• Assist and monitor potential patient inquiries via walk-ins, phone, or website.
• Maintain and update CW stats, OUD patients in OTP/SUD, Case Conference, self-pay, Mental Health, and other statistics.
• Create and manage downtime forms for front office staff, patient navigator, counselors, medical providers, back office, and Mental Health.
• Run and attach PDMP reports to patient charts for intakes and enrolled patients quarterly.
• Weekly PDMP review, identifying those receiving controlled substances outside of this facility; review with medical director in real time.
• Print daily provider schedules and dosing sheets.
• Handle bank deposits and prepare monthly orders for clinic and medical supplies.
• Review drug screens to identify positive opioid results; review with medical director weekly.
• Assist with facility maintenance, inspections, audits, and staff training on varying cadences.

Skills

Organizational skills

Communication skills

Interpersonal abilities

Conflict resolution

Spreadsheet management

Healthcare setting experience

Availability outside hours

Patient intake coordination

Multitasking

Tools

PDMP reports

Job description

Cedar Wellness in Tacoma, WA seeks an Assistant Clinic Director to support daily medical and clinical operations. This role reports to the Clinic Director and focuses on patient care flow, staff coordination, and administrative duties essential to efficient clinic functioning.

The ideal candidate will be highly organized, with strong communication skills and experience in a healthcare setting. Some duties may occur outside regular hours to ensure clinic operations run smoothly.