Clinic Operations Leader: Patient Care & Efficiency

Virginia Mason Medical Center; Seattle (WA); On-site; USD 90,000 - 120,000; Full time

Job summary

Virginia Mason Franciscan Health in Seattle seeks a Clinic Supervisor to oversee daily patient access and clinical staff, ensuring efficient, compliant operations.

You will supervise hiring, training, scheduling, and performance, coordinate inter-department workflows, and drive process improvements in a regulated environment. This role partners with management to support care delivery across clinics in the Puget Sound region.

Qualifications

• Bachelor's degree with 3 years leadership experience or a Master's Degree.
• Experience supervising patient access and/or clinical staff.
• Knowledge of regulatory requirements applicable to health care operations.

Responsibilities

• Schedules, supervises and evaluates the work of assigned staff in accordance with established procedures
• Acts as first line of escalation for all patients and assigned staff to resolve patient relations matters in a timely and courteous manner
• Supervises the daily operations of assigned support functions to ensure that activities are conducted in a timely and cost-effective manner and in accordance with professional standards, budget constraints, internal policies/standards/procedures and/or applicable legal/regulatory requirements
• Ensures patient information is entered and updated in appropriate systems and are accurately maintained in accordance with clinic policies and procedures
• Identifies opportunities to streamline current operations and implement approved procedural changes
• Oversees the scheduling of depositions/conferences with providers/attorneys billing for services

Skills

Leadership experience

Regulatory knowledge

Operational oversight

Education

Bachelor's degree in related field

Master's Degree

Job description

Virginia Mason Franciscan Health in Seattle seeks a Clinic Supervisor to oversee daily patient access and clinical staff, ensuring efficient, compliant operations.

You will supervise hiring, training, scheduling, and performance, coordinate inter-department workflows, and drive process improvements in a regulated environment. This role partners with management to support care delivery across clinics in the Puget Sound region.