Clinic Operations Leader: Patient Access & Staff

Virginia Mason Franciscan Health; Seattle (WA); On-site; USD 47,000 - 77,000; Full time

Job summary

Virginia Mason Franciscan Health is seeking a Clinic Supervisor in Seattle to oversee patient access and clinical staff, ensuring efficient, compliant daily operations. You will supervise hiring, training, scheduling, and performance, serving as a liaison across departments and driving operational improvements.

The role requires leadership experience, regulatory knowledge, and the ability to support major business decisions with senior management.

Qualifications

• Bachelor's degree in related field with three (3) years leadership experience.
• Master's degree.

Responsibilities

• Schedules, supervises and evaluates the work of assigned staff in accordance with established procedures
• Acts as first line of escalation for all patients and assigned staff to resolve patient relations matters in a timely and courteous manner
• Supervises the daily operations of assigned support functions to ensure that all activities are conducted in a timely and cost-effective manner and in accordance with professional standards, budget constraints, internal policies/standards/procedures and/or applicable legal/regulatory requirements
• Ensures patient information is entered and updated in appropriate systems and are accurately maintained in accordance with clinic policies and procedures
• Identifies opportunities to streamline current operations and implement approved procedural changes
• Oversees the scheduling of depositions/conferences with providers/attorneys billing for services

Skills

Staff supervision

Regulatory knowledge

Operational oversight

Education

Bachelor's degree

Master's degree

Job description

Virginia Mason Franciscan Health is seeking a Clinic Supervisor in Seattle to oversee patient access and clinical staff, ensuring efficient, compliant daily operations. You will supervise hiring, training, scheduling, and performance, serving as a liaison across departments and driving operational improvements.

The role requires leadership experience, regulatory knowledge, and the ability to support major business decisions with senior management.