Assistant Client Services Manager

United Business Bank; Las Vegas (NV); On-site; USD 60,000 - 64,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Disability insurance

Flexible spending account

Vacation and sick policy

Job summary

United Business Bank in Las Vegas seeks an experienced Assistant Client Service Manager to oversee daily branch operations and assist the Client Service Manager. The role involves managing Teller and New Account functions, reviewing reports, and ensuring prompt, courteous service to clients.

The candidate should have prior management experience, at least 3 years in banking operations, and strong knowledge of banking procedures and regulations.

Qualifications

• Minimum 3 years bank experience in Operations.
• Previous management experience.
• Knowledge of Teller, New Account and Operations procedures.
• Thorough understanding of banking regulations and standard banking practices.

Responsibilities

• Manage day-to-day branch operations and support the Client Service Manager in their absence.
• Provide and manage efficient, accurate performance of all branch operations including Teller and New Account functions.
• Cross-sell bank products and services to clients.
• Review management reports and daily callbacks; problem solve data processing issues.
• Support staff in cross-selling efforts and assist with duties and projects as requested.

Skills

Professional appearance

Education

High school diploma or equivalent

Tools

Microsoft Office

Computer hardware

Job description

United Business Bank is looking for an experienced Assistant Client Service Manager (Assistant Branch Service/Branch Operations Manager) for our Las Vegas Office.

POSITION PURPOSE

The Assistant Client Service Manager (ACSM) is responsible for the day to day management of the branch and for backing up the Client Service Manager in their absence. They are responsible for providing and managing the efficient, effective and accurate performance of all the Operations Functions of the branch including Teller functions, New Account functions and background operations tasks and duties. The ACSM is also responsible for actively cross-selling Bank products and services and to provide support to the staff in their cross-selling efforts. The ACSM also performs a variety of daily tasks including the review of management reports and daily callback, solving problems associated with item and data processing, and assisting the Client Service Manager, Regional Branch Administrator and the Director of Branch Administration with duties and projects as requested. The ACSM will ensure that clients are served promptly, courteously, efficiently and professionally.

QUALIFICATIONS

Education/Certification: High school graduate or equivalent.

Required Knowledge: Knowledge of Teller, New Account and Operations procedures. Thorough understanding of banking regulations and standard banking practices.

Experience Required: Previous management experience and a minimum of 3 years bank experience in Operations Department.

Skills/Abilities

• Professional appearance, dress and attitude.
• Ability to use Microsoft Office software package.
• Ability to operate related computer hardware and other business equipment.

Hiring Salary Range: $60,000 to $64,000.

About us...

We are a publicly traded Regional Bank with over $2.5B in assets and 34 offices in 5 states.

We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service.

United Business Bank's comprehensive benefit package includes:

• medical
• dental
• vision
• 401K
• long and short term disability insurance
• flexible spending account
• a generous vacation and sick policy

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.