Assistant Client Service Manager

United Business Bank; Las Vegas (NV); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Disability insurance

Flexible spending account

Vacation & Sick leave

Job summary

United Business Bank is seeking an Assistant Client Service Manager on-site in Las Vegas to oversee daily branch operations and back up the Client Service Manager in their absence. You will ensure accurate Teller, New Account and background operations, while guiding staff in cross-selling bank products and services.

You will review management reports, complete daily callbacks, and support the Regional Branch Administrator and the Director of Branch Administration with special projects.

Qualifications

• Minimum 3 years of bank experience in Operations.
• Knowledge of Teller, New Account and Operations procedures.
• Solid understanding of banking regulations.
• Onsite role with no remote work.

Responsibilities

• Manage daily branch operations and cover the Client Service Manager when needed.
• Oversee Teller, New Account and background operations tasks to ensure accuracy.
• Support staff in cross-selling Bank products and services.
• Review management reports and perform daily callback tasks.
• Assist the Regional Branch Administrator and the Director of Branch Administration with duties.
• Ensure prompt, courteous, and professional service to clients.

Skills

Bank Operations

Management experience

Teller procedures

New Accounts

Regulatory knowledge

Customer service

Communication skills

Mathematics

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team that we have in place, and we proudly state that our success is due largely to our team and their commitment to our client base. Thank you for considering United Business Bank as your next step in your career path, we look forward to hearing from you.About United Business BankWe are a publicly traded Regional Bank with over $2.5B in assets and 34 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy.About the Position...The Assistant Client Service Manager (ACSM) is an onsite position and does not have remote opportunities.The Assistant Client Service Manager (ACSM) is responsible for the day to day management of the branch and for backing up the Client Service Manager in their absence. They are responsible for providing and managing the efficient, effective and accurate performance of all the Operations Functions of the branch including Teller functions, New Account functions and background operations tasks and duties. The ACSM is also responsible for actively cross-selling Bank products and services and to provide support to the staff in their cross-selling efforts. The ACSM also performs a variety of daily tasks including the review of management reports and daily callback, solving problems associated with item and data processing, and assisting the Client Service Manager, Regional Branch Administrator and the Director of Branch Administration with duties and projects as requested. The ACSM will ensure that clients are served promptly, courteously, efficiently and professionally.About You...You are a self-starter with an entrepreneurial spirit who thrives in a team environment. You also have the following:Education/Certification: High school graduate or equivalent.Required Knowledge: Knowledge of Teller, New Account and Operations procedures. Thorough understanding of banking regulations and standard banking practices.Experience Required: Previous management experience and a minimum of 3 years bank experience in Operations Department.Skills/Abilities:Good communication skills.Professional appearance, dress and attitude.Good math skills.Ability to use Microsoft Office software package.Ability to operate related computer hardware and other business equipment.Location: Onsite, no remoteWe are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.