Assistant Client Service Manager

United Business Bank Career; Las Vegas (NV); On-site; USD 60,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Disability insurance

Flexible spending account

Vacation & sick policy

Job summary

United Business Bank is seeking an Assistant Client Service Manager in Las Vegas, onsite only, to lead the branch day-to-day operations and back up the Client Service Manager.

You will oversee Teller and New Account functions, actively cross-selling bank products and services, review management reports and daily callbacks, and assist the Director of Branch Administration with duties to keep operations efficient and client-focused.

Qualifications

• High school graduate or equivalent required.
• Minimum 3 years of bank operations experience.
• Knowledge of Teller, New Account and Operations procedures.
• Thorough understanding of banking regulations and standard banking practices.

Responsibilities

• Manage day-to-day branch operations onsite.
• Back up the Client Service Manager in their absence.
• Cross-sell bank products and services.
• Review management reports and daily callbacks.
• Assist the Regional Branch Administrator and Director of Branch Administration with duties.
• Ensure clients are served promptly, courteously, efficiently and professionally.

Skills

Communication

Professional appearance

Math skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Job Details: Level: Management, Job Location: Las Vegas 3 - Las Vegas, NV 89113, Position Type: Full Time, Education Level: High School, Salary Range: $60,000.00 - $64,000.00 Salary, Job Category: Management, Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team that we have in place, and we proudly state that our success is due largely to our team and their commitment to our client base. Thank you for considering United Business Bank as your next step in your career path, we look forward to hearing from you.

About United Business Bank

We are a publicly traded Regional Bank with over $2.5B in assets and 34 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy.

About the Position

The Assistant Client Service Manager (ACSM) is an onsite position and does not have remote opportunities.

The Assistant Client Service Manager (ACSM) is responsible for the day to day management of the branch and for backing up the Client Service Manager in their absence. They are responsible for providing and managing the efficient, effective and accurate performance of all the Operations Functions of the branch including Teller functions, New Account functions and background operations tasks and duties. The ACSM is also responsible for actively cross-selling Bank products and services and to provide support to the staff in their cross-selling efforts. The ACSM also performs a variety of daily tasks including the review of management reports and daily callback, solving problems associated with item and data processing, and assisting the Client Service Manager, Regional Branch Administrator and the Director of Branch Administration with duties and projects as requested. The ACSM will ensure that clients are served promptly, courteously, efficiently and professionally.

Location: Onsite, no remote

Qualifications: About You

You are a self-starter with an entrepreneurial spirit who thrives in a team environment. You also have the following:

Education/Certification: High school graduate or equivalent.

Required Knowledge: Knowledge of Teller, New Account and Operations procedures. Thorough understanding of banking regulations and standard banking practices.

Experience Required: Previous management experience and a minimum of 3 years bank experience in Operations Department.

• Good communication skills.
• Professional appearance, dress and attitude.
• Good math skills.
• Ability to use Microsoft Office software package.
• Ability to operate related computer hardware and other business equipment.

We are an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.