Assistant Center Manager - Growth, Guest Experience & Leadership

Anchor Point Management Group; Plainfield (IL); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee

Referral Bonus

Job summary

European Wax Center in Plainfield, IL is seeking an Assistant Center Manager to oversee daily operations, lead a team of Guest Service Associates and Licensed Wax Specialists, and drive guest satisfaction and sales performance.

You will manage scheduling, inventory, payroll, health and safety standards, and coach staff to deliver exceptional service while resolving guest concerns with professionalism. A strong retail or hospitality leadership background and excellent communication are preferred.

Qualifications

• 1+ years of experience in retail sales management, spa/salon operations, or hospitality leadership.
• Strong sales background preferred.
• Ability to lead and motivate a team.
• Strong communication, organizational, and problem-solving skills.
• Sales-driven with a focus on customer service excellence.
• Flexible availability, including evenings and weekends.
• Growth mindset is key!

Responsibilities

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists.
• Drive center performance through sales goals, membership growth, and guest retention.
• Oversee scheduling, inventory, payroll, and daily operations.
• Ensure health and safety compliance and brand standards.
• Coach, train, and provide performance feedback to team members.
• Resolve guest concerns with professionalism and care.
• Develop understanding of KPI’s and financial acumen.

Skills

Sales leadership

Team motivation

Communication

Problem solving

Education

Equivalent education

Job description

European Wax Center in Plainfield, IL is seeking an Assistant Center Manager to oversee daily operations, lead a team of Guest Service Associates and Licensed Wax Specialists, and drive guest satisfaction and sales performance.

You will manage scheduling, inventory, payroll, health and safety standards, and coach staff to deliver exceptional service while resolving guest concerns with professionalism. A strong retail or hospitality leadership background and excellent communication are preferred.