Assistant Center Manager

The UPS Store 7171; Douglassville (PA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company is seeking an Assistant Center Manager to oversee daily operations, manage staff, and ensure excellent customer service. The ideal candidate will have retail experience, strong leadership skills, and a dynamic personality to motivate teams and handle customer interactions effectively.

Qualifications

• Two years of retail operations experience.
• Strong supervisory and leadership skills.

Responsibilities

• Manage day-to-day in-center operations.
• Supervise, motivate, and develop associates.
• Provide excellent customer service in a retail environment.

Skills

Leadership

Customer Service

Team Building

Communication

Job description

Job Title and Location

Join to apply for the Assistant Center Manager role at The UPS Store 7171.

Job Details

This range is provided by The UPS Store 7171. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range

$15.00/hr - $18.00/hr

Responsibilities

• Manage day-to-day in-center operations.
• Assist the General Manager in maintaining center operations and compliance.
• Manage staff daily and serve as the first point of contact for associate issues.
• Keep the General Manager informed about the center's status.
• Oversee product sales, ordering, bank deposits, training, customer relationships, print and freight quotes, claims, and other duties.
• Support and communicate with the General Manager on all operational areas.
• Supervise, motivate, and develop associates, focusing on customer service, operational excellence, and team building.
• Provide excellent customer service in a retail environment.
• Perform and oversee daily opening and closing procedures per company policies.
• Handle customer complaints proactively and assist in resolving issues.
• Maintain sanitation, orderliness, and professionalism, leading by example.

Candidate Profile

The ideal candidate has two years of retail operations experience, strong supervisory and leadership skills, excellent computer and internet knowledge, physical ability to perform job duties, and good listening and leadership skills. Must have a dynamic personality, motivate teams, and may need to train off-site for certifications and acquire a Notary commission.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Project Management and Information Technology
• Industries: Staffing and Recruiting