Full-Time Assistant Center Manager

The UPS Store 7171; Reading (Berks County); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Full-Time Assistant Center Manager to support daily operations, manage staff, and ensure excellent customer service. The ideal candidate should possess strong leadership skills and a high school diploma. This role offers a competitive hourly pay range and opportunities for professional development.

Qualifications

• One year of supervisory experience in logistics or retail.
• Strong customer service skills and abilities.

Responsibilities

• Helps with personnel management, including recruiting and training.
• Monitors customer service delivery and satisfaction.
• Manages inventory and oversees center maintenance.

Skills

Customer Service

Leadership

Supervisory Skills

Computer Skills

Education

High school diploma or GED

Advanced education degree

Tools

Microsoft Office

Adobe Suites

Job description

Join to apply for the Full-Time Assistant Center Manager role at The UPS Store 7171

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Join to apply for the Full-Time Assistant Center Manager role at The UPS Store 7171

This range is provided by The UPS Store 7171. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.00/hr - $18.00/hr

The Assistant Center Manager helps the Center Manager run the day-to-day operations of this retail location. He or she may be required to open and close the center, help manage productivity and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses, and contribute to weekly and monthly reports developed by the Center Manager and provided to the franchise owner. The Assistant Center Manager is involved with profit/loss, continuous improvement, service delivery levels, personnel management, and business development.

The ideal candidate has a high school diploma or GED (college coursework or a degree preferred), one year of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to listen, follow, lead, and help the Center Manager attain defined targets. He or she must have a dynamic personality and must be able to help motivate a team to optimize performance.

Responsibilities

• Helps with personnel management, which includes recruiting, training, scheduling, and coaching associates
• Schedules work assignments and helps facilitate weekly or monthly staff meetings
• Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction
• Helps develop and implement the store marketing program
• Helps manage Center financials and prepare/provide reporting
• Manages inventory
• Reviews daily employee timesheets and submits for payroll processing
• Helps oversee Center maintenance, including cleanliness, safety, and organization
• Performs other duties as assigned
  
  
  

Qualifications

• High school diploma or GED required
• Advanced education degree, coursework, or tech school desired
• One year of supervisory experience in logistics, retail, or other relevant industry
• P&L experience preferred
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong customer service skills and abilities

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Staffing and Recruiting

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