Assistant Captain: Lead Guest Experience & Sales

Kitchen-Kettle-Village; Intercourse (PA); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Paid Time Off

Employee Discount

Learning Development

Scheduling Flexibility

Saturdays Required

Job summary

The Olive Basin Shop at Kitchen Kettle Village in Intercourse, PA is seeking an Assistant Manager (Captain) to lead a busy retail/food-focused team. The role focuses on guest interaction, product knowledge, and building memorable experiences.

Expect active on-your-feet work with no office tasks and Saturday requirements. The position offers a $40,000 yearly salary, full-time hours, and benefits through a family-owned setting that values service excellence and community.

Qualifications

• Leads a team with guest focus and strong communication.
• Protects confidentiality and demonstrates ethical conduct.
• Manages stress and maintains organization in a fast-paced retail setting.

Responsibilities

• Grow sales with Captain and deliver World Class Service.
• Greet guests and suggest products based on conversation.
• Train and supervise retail team to maintain guest engagement.

Skills

Leadership

Guest interaction

Team coaching

Communication

Problem solving

Organization

Serve-Safe Certified

Excel

Outlook

PowerPoint

Word

Tools

Excel

Outlook

PowerPoint

Word

Job description

The Olive Basin Shop at Kitchen Kettle Village in Intercourse, PA is seeking an Assistant Manager (Captain) to lead a busy retail/food-focused team. The role focuses on guest interaction, product knowledge, and building memorable experiences.

Expect active on-your-feet work with no office tasks and Saturday requirements. The position offers a $40,000 yearly salary, full-time hours, and benefits through a family-owned setting that values service excellence and community.