Assistant Café Manager — Lead a Passionate Coffee Team

Ourlivesmadison; Madison, Northern (WI, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Telehealth

Dental & Vision

Retirement Plan

Wellness Reimbursements

Free Coffee

Shift Meals

Wonderstate Discount

Job summary

Wonderstate Coffee in Madison, WI is seeking an Assistant Café Manager to help lead daily café operations and deliver exceptional customer experiences. This role collaborates with the Café Manager to coach the team, manage inventory, and uphold high standards across beverage quality and service.

The ideal candidate has café or hospitality leadership experience, a passion for specialty coffee, and a commitment to Wonderstate’s mission and values. Weekend availability is expected.

Qualifications

• High school diploma or equivalent required.
• Previous café, restaurant, hospitality, or retail leadership experience preferred.
• Previous barista experience required.
• Experience coaching or leading team members preferred.
• Food safety certification (or ability to obtain) preferred.

Responsibilities

• Support the daily operation of the café, ensuring exceptional customer experiences and efficient workflows.
• Assist with opening, closing, cash management, and daily operational procedures.
• Maintain a clean, organized, safe, and welcoming café environment.
• Support inventory management, ordering, and product merchandising.
• Assist with equipment maintenance and facility needs.
• Hire, onboard, train, and coach team members; provide day‑to‑day leadership and feedback.
• Lead by example to foster an engaged, collaborative team culture.
• Deliver hospitality and maintain high standards for beverage quality, food preparation, cleanliness, and service.

Skills

Servant leadership

Customer service

Communication

Task prioritization

Time management

Coaching & mentoring

Coffee passion

Mission alignment

Education

High school diploma or equivalent

Cafe/retail leadership experience

Barista experience

Food safety certification (preferred)

Job description

Wonderstate Coffee in Madison, WI is seeking an Assistant Café Manager to help lead daily café operations and deliver exceptional customer experiences. This role collaborates with the Café Manager to coach the team, manage inventory, and uphold high standards across beverage quality and service.

The ideal candidate has café or hospitality leadership experience, a passion for specialty coffee, and a commitment to Wonderstate’s mission and values. Weekend availability is expected.