Assistant Café Manager — Hospitality Leader

Brass Bird Coffee Llc; Carpinteria (CA); On-site; USD 32,000 - 34,000; Full time

Job summary

Brass Bird Coffee & Kitchen – Carpinteria, CA is seeking an Assistant Café Manager to lead our café with warmth and hands-on leadership. This on-site role supports daily operations, oversees the floor, and upholds Brass Bird’s standards for hospitality and service.

Starting pay is $23 per hour plus tips, with focus on guest experience, team supervision, training, and smooth cafe operations in a fast-paced environment.

Responsibilities

• Support the Café Manager with daily operations and administrative tasks
• Lead the café floor and help keep service organized, efficient and welcoming
• Set the tone for exceptional customer service and genuine hospitality
• Greet guests, build customer relationships and ensure guests leave happy
• Respond to customer concerns, resolve complaints and promptly correct order or service errors
• Direct employees during shifts and make sure everyone remains productive and on task
• Ensure employees follow recipes, service procedures and company standards
• Monitor food and beverage quality, presentation and consistency
• Help maintain a clean, organized and well-stocked café
• Make sure opening, closing and shift checklists are completed properly
• Monitor employee meal and rest breaks and help ensure they are taken on time
• Support employee training, coaching and ongoing development
• Communicate staffing, service, maintenance and operational concerns to the Café Manager

Job description

Brass Bird Coffee & Kitchen – Carpinteria, CA is seeking an Assistant Café Manager to lead our café with warmth and hands-on leadership. This on-site role supports daily operations, oversees the floor, and upholds Brass Bird’s standards for hospitality and service.

Starting pay is $23 per hour plus tips, with focus on guest experience, team supervision, training, and smooth cafe operations in a fast-paced environment.