Assistant Café Manager

Brass Bird Coffee Llc; Carpinteria (CA); On-site; USD 32,000 - 34,000; Full time

Job summary

Brass Bird Coffee & Kitchen – Carpinteria, CA is seeking an Assistant Café Manager to lead our café with warmth and hands-on leadership. This on-site role supports daily operations, oversees the floor, and upholds Brass Bird’s standards for hospitality and service.

Starting pay is $23 per hour plus tips, with focus on guest experience, team supervision, training, and smooth cafe operations in a fast-paced environment.

Responsibilities

• Support the Café Manager with daily operations and administrative tasks
• Lead the café floor and help keep service organized, efficient and welcoming
• Set the tone for exceptional customer service and genuine hospitality
• Greet guests, build customer relationships and ensure guests leave happy
• Respond to customer concerns, resolve complaints and promptly correct order or service errors
• Direct employees during shifts and make sure everyone remains productive and on task
• Ensure employees follow recipes, service procedures and company standards
• Monitor food and beverage quality, presentation and consistency
• Help maintain a clean, organized and well-stocked café
• Make sure opening, closing and shift checklists are completed properly
• Monitor employee meal and rest breaks and help ensure they are taken on time
• Support employee training, coaching and ongoing development
• Communicate staffing, service, maintenance and operational concerns to the Café Manager

Job description

Brass Bird Coffee & Kitchen – Carpinteria, CA
Starting pay: $23 per hour plus tips

Brass Bird Coffee & Kitchen is looking for a warm, dependable and hands‑on Assistant Café Manager to help lead our Carpinteria café. This position is ideal for someone who genuinely enjoys hospitality, works well in a fast‑paced environment and knows how to keep a team focused while ensuring every guest feels welcomed and cared for.

The Assistant Café Manager will work closely with the Café Manager to support daily operations, lead the floor and maintain Brass Bird’s standards for service, cleanliness, food and beverage quality, and hospitality. This is an active, floor‑based position that requires jumping in wherever needed to keep the café running smoothly.

Primary Responsibilities

• Support the Café Manager with daily operations and administrative tasks
• Lead the café floor and help keep service organized, efficient and welcoming
• Set the tone for exceptional customer service and genuine hospitality
• Greet guests, build customer relationships and ensure guests leave happy
• Respond to customer concerns, resolve complaints and promptly correct order or service errors
• Direct employees during shifts and make sure everyone remains productive and on task
• Ensure employees follow recipes, service procedures and company standards
• Monitor food and beverage quality, presentation and consistency
• Help maintain a clean, organized and well‑stocked café
• Make sure opening, closing and shift checklists are completed properly
• Monitor employee meal and rest breaks and help ensure they are taken on time
• Support employee training, coaching and ongoing development
• Communicate staffing, service, maintenance and operational concerns to the Café Manager