Assistant Business Office Manager

Orchard Manor; Grove City (Mercer County); On-site; USD 42,000 - 64,000; Full time

Job summary

Orchard Manor is seeking an Assistant Business Office Manager to oversee the business office policies and supervise the BOM. The role requires expertise in Medicare/Medicaid, collections, and financial reporting, with strong interaction with families, attorneys, and outside agencies.

The ABOM will coordinate admissions-related processes, support insurance forms, and drive timely billing and collections while aligning with established policies and quality standards.

Qualifications

• Thorough understanding of Medicare, Medicaid, and managed care costing and analysis.
• Ability to make independent decisions when circumstances warrant.
• Ability to deal tactfully with residents, families, staff, and external agencies.
• Willingness to adopt new methods and principles.
• Computer literate with working knowledge of MS Office.

Responsibilities

• Verify and tie out midnight census testing for validity and accuracy daily.
• Complete admission procedures in absence of Admissions Coordinator.
• Assist with weekly Medicaid pending/collection blitz meetings.
• Reference Policies Collection Blitz and Medicaid Pending Log and Meetings.
• Assist with root cause analysis on accounts that contribute to bad debt and advise Executive Director on solutions.
• Complete insurance forms per request.
• Attend UR and PPS meetings as necessary.
• Meet with residents or responsible parties on admission/discharge to discuss financial obligations.
• Coordinate tasks for timely and accurate billing and collection.
• Attend training and orientation programs to maintain quality of care.
• Maintain policies and procedures, quality improvement, safety, and infection control standards.

Skills

Medicare knowledge

Medicaid knowledge

Private insurance costing

Managed care costing

Personnel management

Accounts receivable/collections

Resident funds handling

Accounts payable

General ledger

MS Office (Excel & Word)

Communication

Tools

Microsoft Office (Excel/Word)

Job description

The position of Assistant Business Office Manager (ABOM) is responsible for maintaining business office policies and procedures and direct supervision of the BOM. The ABOM must be able to effectively communicate with the Business Office Staff as well as interact effectively with external clients such as families, attorneys, and outside agencies.

QUALIFICATIONS KNOWLEDGE/SKILLS & ABILITIES

• Must possess a thorough understanding of Medicare. Medicaid, Private Insurance, Managed Care costing and analysis, personnel management, accounts receivable/collections, resident funds, accounts payable, general ledger, and management of information systems.

• Must have the ability to make independent decisions when circumstances warrant such action.

• Must be able to deal tactfully with team members, other staff, residents, family members, visitors, government agencies, and the general public.

• Must be willing to seek out new methods and principles.

• Must be computer literate and have a working knowledge of Microsoft Office including but not limited to Excel and Word.

JOB DUTIES & RESPONSIBILITIES

• Verify and tie out the midnight census testing for validity and accuracy on a daily basis

• Reference Policy Midnight Census

• Complete admission procedures in absence of Admissions Coordinator

• Assist with weekly Medicaid pending/collection blitz meeting with facility staff

• Reference Policies Collection Blitz and Medicaid Pending Log and Meetings

• Assist with root cause analysis on accounts that contribute to bad debt then advise Executive Director regarding types of issues identified and proposed solutions

• Complete insurance forms per request

• Attend Utilization Review (UR) and/or PPS meeting as necessary

• Meet with resident/responsible parties upon admission and discharge to discuss financial obligations

• Complete and coordinate tasks necessary for timely and accurate billing and collection.

• Attend and participate in scheduled training, education classes, and orientation programs to maintain and enhance quality of care.

• Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.