Finance & Office Operations Assistant Manager

Orchard Manor; Grove City (Mercer County); On-site; USD 42,000 - 64,000; Full time

Job summary

Orchard Manor is seeking an Assistant Business Office Manager to oversee the business office policies and supervise the BOM. The role requires expertise in Medicare/Medicaid, collections, and financial reporting, with strong interaction with families, attorneys, and outside agencies.

The ABOM will coordinate admissions-related processes, support insurance forms, and drive timely billing and collections while aligning with established policies and quality standards.

Qualifications

• Thorough understanding of Medicare, Medicaid, and managed care costing and analysis.
• Ability to make independent decisions when circumstances warrant.
• Ability to deal tactfully with residents, families, staff, and external agencies.
• Willingness to adopt new methods and principles.
• Computer literate with working knowledge of MS Office.

Responsibilities

• Verify and tie out midnight census testing for validity and accuracy daily.
• Complete admission procedures in absence of Admissions Coordinator.
• Assist with weekly Medicaid pending/collection blitz meetings.
• Reference Policies Collection Blitz and Medicaid Pending Log and Meetings.
• Assist with root cause analysis on accounts that contribute to bad debt and advise Executive Director on solutions.
• Complete insurance forms per request.
• Attend UR and PPS meetings as necessary.
• Meet with residents or responsible parties on admission/discharge to discuss financial obligations.
• Coordinate tasks for timely and accurate billing and collection.
• Attend training and orientation programs to maintain quality of care.
• Maintain policies and procedures, quality improvement, safety, and infection control standards.

Skills

Medicare knowledge

Medicaid knowledge

Private insurance costing

Managed care costing

Personnel management

Accounts receivable/collections

Resident funds handling

Accounts payable

General ledger

MS Office (Excel & Word)

Communication

Tools

Microsoft Office (Excel/Word)

Job description

Orchard Manor is seeking an Assistant Business Office Manager to oversee the business office policies and supervise the BOM. The role requires expertise in Medicare/Medicaid, collections, and financial reporting, with strong interaction with families, attorneys, and outside agencies.

The ABOM will coordinate admissions-related processes, support insurance forms, and drive timely billing and collections while aligning with established policies and quality standards.