Assistant Business Office Manager

CommuniCare; Dayton (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

A member of the CommuniCare Family is seeking an Assistant Business Office Manager for their Wood Glen Alzheimer's Community. This role involves managing business office policies, assisting with accounts receivable, and ensuring quality service delivery. Ideal candidates will have supervisory experience and a healthcare background. Competitive wages and benefits are offered.

Benefits

Life and disability plans

Medical, dental, and vision coverage

401(k) with employer match

Flexible Spending Accounts

Qualifications

• Prior experience in a healthcare setting preferred.
• Thorough understanding of accounts receivable/collections.

Responsibilities

• Make daily deposits and review monthly statements for accuracy.
• Maintain compliance with departmental policies and procedures.
• Assist with answering questions from families and residents.

Skills

Supervisory experience

Independent decision making

Basic computer literacy

Tools

Related software applications

Job description

Wood Glen Alzheimer's Community

A member of the CommuniCare Family of Companies is currently recruiting for an Assistant Business Office Manager to join our team.

PURPOSE/BELIEF STATEMENT:

The Assistant Business Office Manager is responsible for maintaining CHS business office policies, assisting with A/R and Resident Funds. This role functions both as a team member and leader to ensure work is accomplished and quality service is delivered, supporting team members and celebrating team successes. The position also involves managing resources effectively and assisting others in resource management.

JOB DUTIES & RESPONSIBILITIES

1. Make daily deposits to the facility bank account.
2. Review monthly statements for accuracy.
3. Maintain updated information in the Collection Blitz Log and Medicaid Pending Log weekly.
4. Identify and assist with preparing adjustments, attach supporting documentation, and submit to the Executive Director for approval.
5. Maintain monthly A/R duties.
6. Post ancillaries, daily census activity, and daily cash (if applicable).
7. Maintain an accurate bed hold utilization log.
8. Notify residents/responsible parties at the start and end of bed holds regarding remaining days available in the calendar year.
9. Assist with completing insurance forms as needed.
10. Provide assistance with answering questions and providing information to families and residents.
11. Assist with outbound mailings and ensure sufficient postage.
12. Order office supplies for the entire building and control available resources.
13. Maintain resident accounts.
14. Attend and participate in scheduled training, education classes, and orientation programs to maintain and enhance quality of care.
15. Perform other related activities as assigned or requested.
16. Maintain compliance with departmental, center, and home office policies and procedures, objectives, quality improvement programs, and safety, environmental, and infection control standards.

QUALIFICATIONS, KNOWLEDGE/SKILLS & ABILITIES

1. Prior experience in a healthcare setting preferred.
2. Supervisory experience and management training.
3. Experience with related software applications.
4. Thorough understanding of accounts receivable/collections, resident funds, and management of information systems.
5. Ability to make independent decisions when necessary.
6. Ability to interact tactfully with team members, staff, residents, families, visitors, government agencies, and the public.
7. Willingness to seek and incorporate new methods and principles into practices.
8. Basic computer literacy and skills.

Benefits

As a CommuniCare employee, you will enjoy competitive wages and PTO plans. We offer a range of benefits including life and disability plans, medical, dental, and vision coverage, 401(k) with employer match, and Flexible Spending Accounts.

About Us

We are a family-owned company and one of the nation’s largest providers of post-acute care, including skilled nursing, rehabilitation centers, long-term care, assisted living, independent rehabilitation centers, and LTACHs. Since 1984, we have been dedicated to providing comprehensive management services for adult living communities, creating "Caring Communities" where staff, residents, clients, and families care for and about one another.