Assistant Business Manager

North Coast Living; Los Angeles, Northern (CA, KY); Hybrid; USD 50,000 - 60,000; Full time

Job summary

North Coast Living is seeking an experienced administrative and financial operations assistant in Los Angeles. The role supports the Business Manager, processes rent payments, and helps with month-end close and budget documentation.

The ideal candidate has 2+ years in property management or related fields, strong MS Office skills, and exceptional organizational and communication abilities. This on-site position emphasizes resident relations and compliance with Fair Housing laws.

Qualifications

• High school diploma or equivalent required; Associate’s degree preferred.
• 2+ years of experience in property management, leasing, accounting, customer service, or administrative support.
• Experience with property management software (Yardi, RealPage, Snappt, Meet Elise, or similar)
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
• Strong organizational skills; able to prioritize and meet deadlines
• Excellent verbal and written communication
• Strong customer service and conflict-resolution skills

Responsibilities

• Assist the Business Manager with daily administrative and financial operations
• Process rent payments; monitor delinquent accounts and support collections
• Prepare, review, and submit financial reports, invoices, and budget documentation
• Assist with month-end closing and account reconciliations
• Support leasing and resident retention (applications, lease administration, communication)
• Coordinate with maintenance/operations teams for service delivery
• Maintain resident files and property records per compliance requirements
• Assist with vendor management, invoice processing, and procurement
• Respond to and resolve resident inquiries professionally
• Help train and mentor leasing/administrative team members
• Ensure adherence to Fair Housing laws and applicable regulations
• Strong organizational, financial, and customer service skills
• Effective communication with residents, vendors, and team members
• Problem-solving for operational challenges
• Proficiency with property management/financial software
• Ability to collaborate, adapt, and stay professional in a fast-paced environment

Job description

• High school diploma or equivalent required; Associate’s degree preferred
• 2+ years of experience in property management, leasing, accounting, customer service, or administrative support
• Experience with property management software (Yardi, RealPage, Snappt, Meet Elise, or similar)
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
• Strong organizational skills; able to prioritize and meet deadlines
• Excellent verbal and written communication
• Strong customer service and conflict-resolution skills

Job Description

• Assist the Business Manager with daily administrative and financial operations
• Process rent payments; monitor delinquent accounts and support collections
• Prepare, review, and submit financial reports, invoices, and budget documentation
• Assist with month-end closing and account reconciliations
• Support leasing and resident retention (applications, lease administration, communication)
• Coordinate with maintenance/operations teams for service delivery
• Maintain resident files and property records per compliance requirements
• Assist with vendor management, invoice processing, and procurement
• Respond to and resolve resident inquiries professionally
• Help train and mentor leasing/administrative team members
• Ensure adherence to Fair Housing laws and applicable regulations
• Skills and Competencies
• Strong organizational, financial, and customer service skills
• Effective communication with residents, vendors, and team members
• Problem-solving for operational challenges
• Proficiency with property management/financial software
• Ability to collaborate, adapt, and stay professional in a fast-paced environment