Assistant Branch Manager - Tampa Operations

Socket.dev; Tampa (FL); On-site; USD 36,000 - 54,000; Full time

Job summary

PLM Fleet is seeking a Branch Operations Coordinator to provide customer service, support maintenance and repair activities, and manage branch reporting. The role involves inspection, invoicing oversight, and coordination with vendors and locations to keep fleets performing efficiently.

The candidate should have a high school diploma, strong Microsoft Office skills, and the ability to multi-task in a fast-paced environment, with occasional travel to local branches as needed.

Qualifications

• Proficient PC skills, especially Microsoft Office Suite.
• Ability to multi-task, prioritize, and meet tight deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Excellent communication with internal/external resources.
• Experience with getting in/out of trailers and yard checks.
• Occasional lifting of office supplies or small boxes may be required.

Responsibilities

• Provide customer service to PLM accounts.
• Maintain safety consciousness within branch and agent locations.
• Support Fleet Repair and Maintenance Management for the branch.
• Issue work orders and PM compliance.
• Inbound and outbound equipment inspections.
• Coordinate and review customer billings and approvals.
• Collect meter readings and manage inventory reports.
• Audit vendor invoices and maintain vendor communications.
• Conduct weekly branch fleet inventories at locations.

Skills

MS Office Proficiency

Multi-tasking

Analytical skills

Communication skills

Trailer inspections

Inventory y d yard checks

Education

HS degree required

College degree preferred

Job description

ABOUT PLM Fleet

PLM Fleet LLC empowers customers with smarter, technology-driven refrigerated fleet leasing, rental, maintenance, and fleet management solutions. PLM’s focus is on creating flexible and customer-specific solutions to reduce costs and drive productivity for businesses. With 15,000 refrigerated trailers and over 30 locations, PLM is in all the key markets nationwide. A consistently award winning company, PLM Fleet combines financing, technology, and services to optimize customers’ fleet and product lifecycles to realize valuable cost savings across the supply chain.

Located in the state-of-the-art fleet solutions center in Newark, NJ, PLM’s services include new trailer leasing, best-in-class trailer design, short term leasing of versatile equipment, onsite maintenance, emergency breakdown service, ColdLink telematics for real-time GPS, track and trace software, and zero emissions trailers, yard trucks and consulting.

PRIMARY RESPONSIBILITIES

• Provide customer service to all PLM accounts
• Maintain and drive a high level of safety consciousness within the branch and assigned agent locations
• Support Fleet Repair and Maintenance Management for assigned branch and agent locations.
• Issue all work orders, PO’s and insure PM compliance.
• Inbound and outbound equipment inspections
• Coordinate and review of all customer billings, re-bills and approvals
• Collect meter readings.
• Manage and monitor branch and agent activities by managing the following accountability reports:
• Fleet Inventory Reconciliation Report
• Weekly Forecast Report
• Work Order Report
• Insurance Expiration Report
• Preventative Maintenance Report
• Maintain a current database of vendors and service providers within the operations territory.
• Audit the service providers billing and charges and maintain a positive line of communication between the Company and our vendor/service provider network.
• Conduct and/or collect physical branch fleet inventory from branch and agent locations every week.

KNOWLEDGE AND SKILLS REQUIREMENTS

• Proficient PC skills, specifically within Microsoft Office Suite
• Able to multi-task, prioritize effectively and manage tight deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Support Fleet Repair and Maintenance Management for assigned branch.
• Issue all work orders, PO's and insure PM compliance.
• Inbound and outbound equipment inspections.
• Support the Branch Manager in all efforts towards, high quality, safety, accuracy and customer service.
• Excellent communication skills to interact with a variety of both internal and external resources.
• Getting in/out of trailers due for inspection
• 3 points of contact, i.e. Pull yourself up, or using a smaller ladder to get into trailer
• Walking to complete yard checks and inventory
• No consistent heavy lifting but raising roll door
• Possible lifting office supplies, occasional large box, etc.

EDUCATION AND EXPERIENCE

• HS degree required
• College degree preferred (or the equivalent of combined education and actual work experience)

WORKING CONDITIONS

Working conditions are normal for a branch environment. Work may require occasional weekend and/or evening work. Some travel required as needed

PLM is an Equal Opportunity Employer – Veteran/Disability

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.