Branch Manager - Chicago Operations

Socket.dev; Lemont (IL); On-site; USD 65,000 - 85,000; Full time

Job summary

PLM Fleet LLC is seeking a Branch Operations Manager in Illinois to drive rental revenue growth, manage P&L for the location, and oversee branch and agent operations in the assigned territory. You will coordinate maintenance, supervise inventory, and ensure safety compliance while delivering top-tier service to customers.

You will use D-365, Power BI, and other reporting tools to monitor KPIs, oversee yard checks, and lead a team in a fast-paced environment, ensuring timely invoicing and

Qualifications

• Proficient PC skills, especially Microsoft Office.
• Ability to multi-task and meet tight deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Excellent communication with internal and external resources.
• Experience handling trailer inspections and yard checks.

Responsibilities

• Drive rental revenue growth and manage P&L for the location.
• Oversee branch and agent operations and sales support.
• Lead accounts receivable efforts and cash collections.
• Direct maintenance activities and coordinate vendor support.
• Use D-365, Power BI, and other reporting to manage KPIs.

Skills

MS Office

Multi-tasking

Analytical skills

Communication

Trailer access

Yard checks

Inventory management

Tools

D365

Power BI

RMI

Job description

ABOUT PLM Fleet

PLM Fleet LLC empowers customers with smarter, technology-driven refrigerated fleet leasing, rental, maintenance, and fleet management solutions. PLM’s focus is on creating flexible and customer-specific solutions to reduce costs and drive productivity for businesses. With 15,000 refrigerated trailers and over 30 locations, PLM is in all the key markets nationwide. A consistently award winning company, PLM Fleet combines financing, technology, and services to optimize customers’ fleet and product lifecycles to realize valuable cost savings across the supply chain.

Located in the state-of-the-art fleet solutions center in Newark, NJ, PLM’s services include new trailer leasing, best-in-class trailer design, short term leasing of versatile equipment, onsite maintenance, emergency breakdown service, ColdLink telematics for real-time GPS, track and trace software, and zero emissions trailers, yard trucks and consulting.

PRIMARY RESPONSIBILITIES

• Drive rental revenue growth and rental utilized units in assigned territory.
• Utilize Rental Digitization process for Quotes, Reservations, and Asset Availability.
• Manage P&L for assigned location(s).
• Maintain the Branch and Agent operations and sales support within the assigned territory as outlined in the employee handbook and as assigned by management.
• Lead accounts receivable efforts and cash collections at assigned territory.
• Direct maintenance activities at assigned branch and/or agent locations and support Full-Service Maintenance Team as needed.
• Assign work orders, direct vendor activities, and utilize digital plaform for maintenance related activities.
• Drive PM compliance for both trailer and reefer requirements within designated time intervals and/or volume metrics.
• Oversee, manage, and administer the other employees of the Branch and Agent operations territory within the guidelines and expectations of the Human Resources Department, the Region Manager, and the Company.
• Exhibit a positive, customer service-based attitude and ensure that all customers are treated as required by the Company.
• Utilize D-365, Power BI, RMI, and other reporting to manage the key KPI’s and activities at assigned territory.
• Solicit vendor/service provider support, audit the service provider's billing and charges, and maintain a positive line of communication between the Company and our vendor/service provider network.
• Promote safety consciousness at assigned location, comply with company policies and procedures, and operate branch in accordance with the audit checklist.
• Complete inventory reconciliation, perform daily yard check, and account for and input all fleet “on-hire” and “off-hire” documentation within the requested time timing of the Company.
• Ensure that Company policy is carried out in regard to Human Resource policy and procedure.
• Assume any other Duties as requested by the Company.

KNOWLEDGE AND SKILLS REQUIREMENTS

• Proficient PC skills, specifically within Microsoft Office Suite
• Able to multi-task, prioritize effectively and manage tight deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Excellent communication skills to interact with a variety of both internal and external resources.
• Getting in/out of trailers due for inspection
• 3 points of contact, i.e., Pull yourself up, or using a smaller ladder to get into trailer
• Walking to complete yard checks and inventory
• No consistent heavy lifting but raising roll door
• Lifting office supplies, occasional large boxes, etc.

PLM is an Equal Opportunity Employer – Veteran/Disability

Benefits:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.