Assistant Branch Manager - Springdale, AR

First Convenience Bank; Springdale (AR); On-site; USD 42,000 - 56,000; Full time

Job summary

First Convenience Bank in Springdale, Arkansas is seeking an Assistant Branch Manager to support daily operations, balance cash, lead staff, and deliver quality service to a diverse customer base. You will work with the Branch Manager to drive new accounts, staff training, and in-store sales opportunities, including evenings and weekends as needed.

Bilingual service opportunities and strong banking knowledge are valued.

Qualifications

• At least 18 years of age.
• High School diploma or equivalency.
• Associate's degree in business/management or related degree preferred.
• Minimum of one year management/supervisory experience.
• Strong sales skills with the ability to effectively develop business opportunities.
• Proven ability to establish and maintain sound relationships with existing and potential customers.
• Excellent communication skills, leadership and organizational skills.
• Extensive cash handling experience.
• Experience working in a high volume, fast paced environment.
• Banking experience preferred.
• Familiarity with banking laws and regulations preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy.
• Must be able to get along with co-workers and work effectively in a team environment.

Responsibilities

• Assist the Branch Manager in the daily operation of staff.
• Prepare work schedule, assist with the bank balancing, staff meeting, customer care and concerns.
• Assist in the delivery of quality customer service through personal contact with customers and prospects, and adherence to approved quality standards.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success.
• Accountable for the achievement of monthly new account production as assigned by upper management.
• Work closely with the Branch Manager to motivate staff in achieving retail and new account production.
• Participate in an active sales environment that may require in-store aisle prospecting.
• Attend business development calls, or other sales opportunities, with a member of management.
• Manage branch operations and staff, in the absence of a manager.
• Conduct training for new hires.
• Provide bank services to a diverse customer base, including a large Spanish speaking population.
• Regular and predictable attendance and punctuality.
• Complete other tasks as assigned by manager as needed to include, but not limited to, opening/closing branch.

Skills

Leadership

Sales skills

Customer relationships

Communication

Cash handling

Team collaboration

Education

Associate's degree in business/management

High School diploma or equivalent

Job description

Assistant Branch Manager

#396-30173

Location

Springdale, Arkansas, United States

FCB Springdale SWal-Mart

Location Address

2004 S. Pleasant Street

Position Type

Full Time

Requirements

• At least 18 years of age
• High School diploma or equivalency
• Associate's degree in business/management or related degree preferred
• Minimum of one year management/supervisory experience
• Strong sales skills with the ability to effectively develop business opportunities
• Proven ability to establish and maintain sound relationships with existing and potential customers
• Excellent communication skills, leadership and organizational skills
• Extensive cash handling experience
• Experience working in a high volume, fast paced environment
• Banking experience preferred
• Familiarity with banking laws and regulations preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Assist the Branch Manager in the daily operation of staff
• Prepare work schedule, assist with the bank balancing, staff meeting, customer care and concerns
• Assist in the delivery of quality customer service through personal contact with customers and prospects, and adherence to approved quality standards
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Accountable for the achievement of monthly new account production as assigned by upper management
• Work closely with the Branch Manager to motivate staff in achieving retail and new account production
• Participate in an active sales environment that may require in-store aisle prospecting
• Attend business development calls, or other sales opportunities, with a member of management
• Manage branch operations and staff, in the absence of a manager
• Conduct training for new hires
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Regular and predictable attendance and punctuality
• Complete other tasks as assigned by manager as needed to include, but not limited to, opening/closing branch

Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Operate a computer and other office machinery
• Schedules are prepared based on business need and subject to change at any time.
• Ability to lift up to 50 lbs

FNBT is an equal opportunity employer.