Assistant Branch Manager - Batesville, AR

First Convenience Bank; Batesville (AR); On-site; USD 42,000 - 54,000; Full time

Job summary

First Convenience Bank seeks an Assistant Branch Manager in Batesville, AR to support daily branch operations and drive customer service excellence. You will assist the Branch Manager with scheduling, staff development, and achieving sales targets while maintaining branch compliance and quality standards.

The role requires leadership, strong communication, cash handling experience, and a willingness to work evenings, weekends, and holidays in a high-volume environment.

Qualifications

• At least 18 years of age.
• High School diploma or equivalency.
• Associate's degree in business/management or related degree preferred.
• Minimum of one year management/supervisory experience.
• Strong sales skills with the ability to effectively develop business opportunities.
• Proven ability to establish and maintain sound relationships with customers.
• Excellent communication skills, leadership and organizational skills.
• Extensive cash handling experience.
• Banking experience preferred.
• Familiarity with banking laws and regulations preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Background check as per company policy.
• Ability to work in a team environment.

Responsibilities

• Assist the Branch Manager in the daily operation of staff.
• Prepare work schedule, assist with bank balancing, staff meetings, customer care and concerns.
• Assist in delivering quality customer service through personal contact with customers and prospects, and adherence to approved quality standards.
• Evaluate new and existing customer relationships and recommend bank products and services.
• Accountable for achieving monthly new account production as assigned by upper management.
• Work closely with Branch Manager to motivate staff in achieving retail and new account production.
• Participate in an active sales environment that may require in-store aisle prospecting.
• Attend business development calls or other sales opportunities with a manager.
• Manage branch operations and staff in the absence of a manager.
• Conduct training for new hires.
• Provide bank services to a diverse customer base, including a large Spanish-speaking population.
• Regular and predictable attendance and punctuality.
• Complete other tasks as assigned by manager.

Skills

Sales skills

Leadership

Communication

Cash handling

Team player

Education

Associate's degree (preferred)

Job description

Assistant Branch Manager

FCB Batesville Wal-Mart-394

3150 Harrison Street

Full Time

Requirements

• At least 18 years of age
• High School diploma or equivalency
• Associate's degree in business/management or related degree preferred
• Minimum of one year management/supervisory experience
• Strong sales skills with the ability to effectively develop business opportunities
• Proven ability to establish and maintain sound relationships with existing and potential customers
• Excellent communication skills, leadership and organizational skills
• Extensive cash handling experience
• Experience working in a high volume, fast paced environment
• Banking experience preferred
• Familiarity with banking laws and regulations preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Assist the Branch Manager in the daily operation of staff
• Prepare work schedule, assist with the bank balancing, staff meeting, customer care and concerns
• Assist in the delivery of quality customer service through personal contact with customers and prospects, and adherence to approved quality standards
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Accountable for the achievement of monthly new account production as assigned by upper management
• Work closely with the Branch Manager to motivate staff in achieving retail and new account production
• Participate in an active sales environment that may require in-store aisle prospecting
• Attend business development calls, or other sales opportunities, with a member of management
• Manage branch operations and staff, in the absence of a manager
• Conduct training for new hires
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Regular and predictable attendance and punctuality
• Complete other tasks as assigned by manager as needed to include, but not limited to, opening/closing branch

Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Operate a computer and other office machinery
• Schedules are prepared based on business need and subject to change at any time.
• Ability to lift up to 50 lbs

FNBT is an equal opportunity employer.