Assistant Branch Manager - Cottonwood, AZ

First Convenience Bank; Cottonwood (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

First Convenience Bank is seeking a full-time Branch Supervisor at FCB Cottonwood Wal-Mart. You will support the Branch Manager, oversee daily staff operations, assist with the bank balancing and scheduling, and deliver friendly, efficient service to customers.

The role requires at least one year of supervisory experience, strong sales and cash handling skills, and the ability to work evenings, weekends, and holidays. Banking knowledge and Spanish-speaking ability are a plus.

Qualifications

• 18+ years of age or older
• High School diploma or equivalency; Associate's degree preferred
• Minimum of one year management/supervisory experience
• Strong sales skills with ability to develop business opportunities
• Proven ability to establish and maintain relationships with customers
• Excellent communication, leadership and organizational skills
• Extensive cash handling experience
• Experience in high-volume, fast-paced environment; banking experience preferred
• Familiarity with banking laws and regulations preferred
• Flexible schedule including evenings, weekends, and holidays
• Must pass background investigation and work well in a team environment

Responsibilities

• Assist Branch Manager in daily staff operations
• Prepare work schedules, assist with bank balancing and staff meetings
• Deliver quality customer service through personal contact and adherence to standards
• Evaluate customer relationships and recommend bank products/services
• Achieve monthly new account production targets
• Motivate staff to achieve retail and new account production
• Participate in in-store sales opportunities and business development calls
• Manage branch operations and staff in manager's absence
• Conduct training for new hires
• Provide bank services to a diverse customer base, including Spanish speakers
• Maintain regular attendance and punctuality
• Open/close branch as needed

Skills

Sales skills

Customer relationships

Communication skills

Leadership

Organizational skills

Cash handling

Flexible schedule

Banking knowledge

Education

High School diploma or equivalency

Associate's degree in business/management or related degree

Job description

Location

FCB Cottonwood Wal-Mart

Location Address

2003 E. Rodeo Dr.

Position Type

Full Time

Requirements

• At least 18 years of age
• High School diploma or equivalency
• Associate's degree in business/management or related degree preferred
• Minimum of one year management/supervisory experience
• Strong sales skills with the ability to effectively develop business opportunities
• Proven ability to establish and maintain sound relationships with existing and potential customers
• Excellent communication skills, leadership and organizational skills
• Extensive cash handling experience
• Experience working in a high volume, fast paced environment
• Banking experience preferred
• Familiarity with banking laws and regulations preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Assist the Branch Manager in the daily operation of staff
• Prepare work schedule, assist with the bank balancing, staff meeting, customer care and concerns
• Assist in the delivery of quality customer service through personal contact with customers and prospects, and adherence to approved quality standards
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Accountable for the achievement of monthly new account production as assigned by upper management
• Work closely with the Branch Manager to motivate staff in achieving retail and new account production
• Participate in an active sales environment that may require in-store aisle prospecting
• Attend business development calls, or other sales opportunities, with a member of management
• Manage branch operations and staff, in the absence of a manager
• Conduct training for new hires
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Regular and predictable attendance and punctuality
• Complete other tasks as assigned by manager as needed to include, but not limited to, opening/closing branch

Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Operate a computer and other office machinery
• Schedules are prepared based on business need and subject to change at any time.
• Ability to lift up to 50 lbs

FNBT is an equal opportunity employer.