Assistant Branch Manager - Portsmouth NH

Cambridge Savings Bank; Portsmouth (NH); Vor Ort; USD 38.000 - 50.000; Vollzeit

Benefits dieser Stelle

Healthcare

Parental planning

Mental health benefits

Performance bonus

401(k) with match

Flexible time off

Others

Zusammenfassung

Cambridge Savings Bank is seeking an Assistant Branch Manager to work with the Branch Manager, lead a team, and drive performance while delivering exceptional customer experiences at the Portsmouth, NH location.

You will supervise operations, maintain policy adherence, and partner with internal departments to ensure seamless service. Travel to other branches may be required. Equal housing lender. Health and retirement benefits offered.

Qualifikationen

• 1 to 3 + years of management experience preferred.
• 3 plus years of customer service experience with proven record of sales success
• Strong attention to detail.
• Ability to work independently, take accountability for actions, manage competing priorities, and make quick, high-quality decisions.
• Strong leadership, communication, and interpersonal skills, with the ability to interact with diverse groups.
• Ability to travel to and work at other branches, as needed.
• Plays a role in shaping team culture, collaboration and engagement.

Aufgaben

• In collaboration with the Branch Manager, develop strategies to lead the team to achieve and/or exceed organizational goals.
• Consistently demonstrate and lead the team to deliver outstanding customer experience and create an environment that encourages the team to deepen the customer relationship and find solutions.
• In collaboration with the Branch Manager, create an operationally strong environment in the branch, ensuring adherence to policies and procedures and risk/audit expectations.
• Foster a respectful work environment and further a culture of inclusion by building connections using the tools of listening, compassion and understanding.
• Active participation in team and peer group meetings.
• Actively engage with the community and encourage volunteerism.
• Perform additional duties as required.

Kenntnisse

Management experience

Customer service

Sales experience

Attention to detail

Decision making

Leadership

Communication

Interpersonal skills

Travel

Team culture

Ausbildung

Associates degree preferred.

Jobbeschreibung

Position Summary

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. As an Assistant Branch Manager, you will work closely with your Branch Manager to lead and inspire a team focused on driving performance, delivering exceptional customer experience, and maintaining a positive work environment. Your leadership will foster a collaborative culture that values teamwork and partnerships with internal departments to ensure a seamless experience for our customers. By leveraging innovative banking solutions, offering outstanding service, and continuously deepening our relationships with both consumer and business customers, you will be instrumental in upholding our brand promise: treating every customer as if they were our only customer.

Brief Description

POSITION: Assistant Branch Manager

Key Result Areas

• In collaboration with the Branch Manager, develop strategies to lead the team to achieve and/or exceed organizational goals.
• Consistently demonstrate and lead the team to deliver outstanding customer experience and create an environment that encourages the team to deepen the customer relationship and find solutions.
• In collaboration with the Branch Manager, create an operationally strong environment in the branch, ensuring adherence to policies and procedures and risk/audit expectations.
• Foster a respectful work environment and further a culture of inclusion by building connections using the tools of listening, compassion and understanding.
• Active participation in team and peer group meetings.
• Actively engage with the community and encourage volunteerism.
• Perform additional duties as required.

Qualifications

• Associates degree preferred.
• 1 to 3 + years of management experience preferred.
• 3 plus years of customer service experience with proven record of sales success
• Strong attention to detail.
• Ability to work independently, take accountability for actions, manage competing priorities, and make quick, high-quality decisions.
• Strong leadership, communication, and interpersonal skills, with the ability to interact with diverse groups.
• Ability to travel to and work at other branches, as needed.
• Plays a role in shaping team culture, collaboration and engagement.

The above description covers the most significant major responsibilities but does not exclude other occasional responsibilities and accountabilities, the inclusion of which would be in conformity with the major purpose of this job.

Location

1650 Woodbury Avenue, Portsmouth, NH 03801

Salary Range

$27.45 – $36.59

The reasonably estimated salary for this role at Cambridge Savings Bank ranges from $27.45 – $36.59. Cambridge Saving Bank will determine actual compensation for the role based on factors including, but not limited to, the successful candidate’s skills, qualifications, and experience.

• healthcare
• parental planning
• mental health benefits
• performance bonus opportunities
• a 401(k) plan and match
• flexible time off
• others

Visa Sponsorship

Cambridge Savings Bank is unable to sponsor or take over sponsorship of an employment visa for this role at this time.

About Cambridge Savings Bank

Cambridge Savings Bank is a full-service banking institution with approximately $7.5 billion in assets. As a community bank, Cambridge Savings Bank is committed to improving the quality of life of its employees, customers, and the communities it serves. One of the oldest and largest community banks in New England, Cambridge Savings Bank offers a full line of individual and business banking services across a robust branch network and through digital banking solutions for consumer, business, and commercial customers. For more information, visit www.cambridgesavings.com. Member FDIC. Equal Housing Lender. NMLS # 543370.