Assistant Branch Manager - Assembly Row

Cambridge Savings Bank; Somerville (MA); In loco; USD 39.000 - 51.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare benefits

401(k) plan with match

Parental planning

Descrizione del lavoro

Cambridge Savings Bank is seeking an Assistant Branch Manager in Somerville, MA. You will partner with the Branch Manager to lead a team, drive performance, and ensure an exceptional customer experience at the branch.

The role requires 1–3+ years of management, strong sales and service acumen, and the ability to travel to other branches as needed. This full-time position offers comprehensive benefits and growth opportunities within a community-focused bank.

Competenze

• 1 to 3+ years of management experience preferred.
• 3+ years of customer service experience with proven sales success.
• Strong attention to detail and ability to manage multiple priorities.

Mansioni

• Lead and inspire a team to achieve and exceed goals in collaboration with the Branch Manager.
• Deliver outstanding customer experience and deepen customer relationships.
• Maintain an operationally strong branch environment with adherence to policies and risk controls.
• Promote inclusive culture and engage with the community.

Conoscenze

Management experience

Customer service sales

Communication

Formazione

Associates degree preferred

Descrizione del lavoro

POSITION: Assistant Branch Manager

Position Summary:

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity.As an Assistant Branch Manager, you will work closely with your Branch Manager to lead and inspire a team focused on driving performance, delivering exceptional customer experience, and maintaining a positive work environment. Your leadership will foster a collaborative culture that values teamwork and partnerships with internal departments to ensure a seamless experience for our customers. By leveraging innovative banking solutions, offering outstanding service, and continuously deepening our relationships with both consumer and business customers, you will be instrumental in upholding our brand promise: treating every customer as if they were our only customer.

Key Result Areas:

• In collaboration with the Branch Manager, develop strategies to lead the team to achieve and/or exceed organizational goals.
• Consistently demonstrate and lead the team to deliver outstanding customer experience and create an environment that encourages the team to deepen the customer relationship and find solutions.
• In collaboration with the Branch Manager, create an operationally strong environment in the branch, ensuring adherence to policies and procedures and risk/audit expectations.
• Foster a respectful work environment and further a culture of inclusion by building connections using the tools of listening, compassion and understanding.
• Active participation in team and peer group meetings.
• Actively engage with the community and encourage volunteerism.
• Perform additional duties as required.

Qualifications:

• Associates degree preferred.
• 1 to 3 + years of management experience preferred.
• 3 plus years of customer service experience with proven record of sales success
• Strong attention to detail.
• Ability to work independently, take accountability for actions, manage competing priorities, and make quick, high-quality decisions.
• Strong leadership, communication, and interpersonal skills, with the ability to interact with diverse groups.
• Ability to travel to and work at other branches, as needed.
• Plays a role in shaping team culture, collaboration and engagement.

The above description covers the most significant major responsibilities but does not exclude other occasional responsibilities and accountabilities, the inclusion of which would be in conformity with the major purpose of this job.

Location:

475 Foley Street, Somerville, MA 02145

Salary Range:

$27.45 - $36.59

The reasonably estimated salary for this role at Cambridge Savings Bank ranges from $27.45 - $36.59. Cambridge Saving Bank will determine actual compensation for the role based on factors including, but not limited to, the successful candidate's skills, qualifications, and experience. In addition, Cambridge Savings Bank offers a wide range of comprehensive and inclusive employee benefits for full-time roles including healthcare, parental planning, mental health benefits, performance bonus opportunities, a 401(k) plan and match, flexible time off, and others.

Visa Sponsorship:

Cambridge Savings Bank is unable to sponsor or take over sponsorship of an employment visa for this role at this time.

About Cambridge Savings Bank:

Cambridge Savings Bank is a full-service banking institution with approximately $7.5 billion in assets. As a community bank, Cambridge Savings Bank is committed to improving the quality of life of its employees, customers, and the communities it serves. One of the oldest and largest community banks in New England, Cambridge Savings Bank offers a full line of individual and business banking services across a robust branch network and through digital banking solutions for consumer, business, and commercial customers. For more information, visit www.cambridgesavings.com. Member FDIC. Equal Housing Lender. NMLS # 543370.