Future Branch Manager: Lead Loans & Service

WAC-GA World Finance Company of Georgia, LLC; Sandy Springs (GA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Promotion from within

Bonus opportunities

401(k) with match

Medical benefits

Life insurance

Paid holidays

Vacation time

Volunteer time

Job summary

World Finance is seeking an Assistant Branch Manager to partner with the Branch Manager and grow into a Branch Manager role. You will lead loan sales, manage accounts, and supervise daily branch operations while delivering exceptional service to customers in person and by phone.

The role requires high‑volume calling, collections, tax services, and strong communication. Compensation ranges from $19 to $23 per hour, with performance bonuses and opportunities for advancement based on results.

Qualifications

• Experience in sales, customer service, collections, or account management with measurable results.
• Proven ability to handle high‑volume calls and difficult customer conversations.
• Track record of meeting or exceeding goals in a fast‑paced environment.
• Strong communication, problem‑solving, and organizational skills.
• Basic computer skills with accurate and consistent data entry.
• Genuine interest in pursuing a branch management career path.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound customer outreach for collections, application follow‑up, tax services, and new business generation; thrive in a high‑volume, phone‑intensive environment.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Contact approved, pending, and former borrowers to drive loan volume and identify opportunities for additional financial products and services.
• Prepare individual tax returns, gather and review required documentation, and assist customers with tax‑related questions in compliance with company policies and applicable regulations.
• Assist customers in person with loan applications, tax preparation services, payments, account questions, and issue resolution.
• Process payments, account updates, tax‑related documentation, and document all activity in company systems.
• Maintain accurate and compliant records, including timely credit denial letters and required tax documentation.
• Handle and balance cash, and complete required bank runs to deliver deposits.
• Follow company policies, procedures, and regulatory requirements.
• Complete required training and meet performance expectations for sales, collections, tax preparation, and account management.
• Shadow the Branch Manager on day‑to‑day operations and decision‑making to build a working knowledge of branch leadership.
• Take on stretch opportunities, such as mentoring newer team members or supporting branch goal‑setting, as you demonstrate readiness for greater responsibility.

Skills

Sales experience

Customer service

Collections

Account management

High-volume calls

Difficult conversations

Goal oriented

Communication skills

Data entry

Branch management interest

Education

High school diploma

Job description

World Finance is seeking an Assistant Branch Manager to partner with the Branch Manager and grow into a Branch Manager role. You will lead loan sales, manage accounts, and supervise daily branch operations while delivering exceptional service to customers in person and by phone.

The role requires high‑volume calling, collections, tax services, and strong communication. Compensation ranges from $19 to $23 per hour, with performance bonuses and opportunities for advancement based on results.