Assistant Branch Manager: Lead Teams & Unbelievable Service

VyStar Credit Unions; Thomasville (GA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401(k) Plan

Tuition reimbursement

Training program

Excellent benefits

Job summary

VyStar Credit Union in Georgia seeks an Assistant Branch Manager to coach and develop branch staff, delivering outstanding member service while ensuring operational excellence.

Working with the Branch Vice President, you will implement branch strategies, lead daily operations, and foster strong member relations in a fast-paced environment. This role emphasizes leadership, training, and community involvement within VyStar’s values.

Qualifications

• High school Diploma/GED is required.
• Associate's degree is preferred.
• 3+ years in a customer service, sales, community service, military service, or leadership role is required.

Responsibilities

• Partner with the Branch Vice President to ensure day-to-day branch operations, choreography, and implementation result in unbelievable service experiences for members and achieve or exceed organizational strategic goals and profitability requirements.
• Train, encourage, enable, and coach employees to embrace VyStar’s Standards of Excellence and the Great 8 Member Service Commitments to establish, maintain, and grow member relationships.
• Model VyStar Excellence behaviors while performing job duties.
• Develop staff for succession planning within the branch network and other lines of business.
• Assist the BVP by partnering with internal departments dependent upon referrals for success.
• Establish and validate performance objectives for the branch consistent with VyStar Excellence and branch scorecards.

Skills

Customer service

Leadership

Communication

Education

High school Diploma/GED

Associate's degree

Job description

VyStar Credit Union in Georgia seeks an Assistant Branch Manager to coach and develop branch staff, delivering outstanding member service while ensuring operational excellence.

Working with the Branch Vice President, you will implement branch strategies, lead daily operations, and foster strong member relations in a fast-paced environment. This role emphasizes leadership, training, and community involvement within VyStar’s values.