Assistant Branch Manager: Lead Sales & Operations

White Cap Management LLC; Stockton (CA); On-site; USD 66,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

Tuition reimbursement

Paid maternity leave

Parental leave

Vacation time

Job summary

White Cap Management LLC is seeking an Assistant Branch Manager in California to lead branch sales and operations staff and support the Branch Manager in driving profitability. You will coordinate procurement, inventory control, shipping/receiving, warehousing, and order fulfillment while serving customers and guiding front-line teams.

A minimum of 5+ years of experience and ERP/Oracle fluency are preferred. Position may require operating a vehicle; MVR will be checked.

Qualifications

• Experience in construction supply, building materials, or industrial distribution.
• Working knowledge of branch operations, including inventory control, order fulfillment, and warehouse processes.
• Experience supporting or leading front-line teams (warehouse, counter, or inside sales).
• Demonstrated ability to resolve customer issues and operational challenges in a fast-paced environment.
• Proficiency with ERP or order management systems (Oracle preferred).
• Understanding of sales drivers, margins, and branch-level performance metrics.
• Familiarity with safety standards and working in OSHA-regulated environments.
• Bilingual (Spanish/English) and forklift experience preferred.

Responsibilities

• Support the talent acquisition, development, and retention of branch sales and operations associates.
• Manages the branch in the Branch Manager's absence. Assists the manager in developing strategies to drive branch sales and profitability.
• Assists with the coordination of procurement, inventory control, shipping and receiving, warehousing, and sales in accordance with the policies, principles, and procedures established by the organization.
• Solves problems at the branch level. Investigates customer complaints involving matters such as damaged items, overcharges, and shipment/delivery delays. Makes necessary resource adjustments.
• Manages operational branch level problems, investigates inventory discrepancies, and makes adjustments as required.
• Serves customers and supports the counter and inside sales functions as necessary. Ensures all sales orders are billed correctly and in a timely manner. Schedules staff and analyzes budgets and variances.
• This position requires operation of a company vehicle, or a personal vehicle and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report.

Skills

Talent management

Operations support

Customer service

Staff supervision

Tools

ERP systems

Oracle

Job description

White Cap Management LLC is seeking an Assistant Branch Manager in California to lead branch sales and operations staff and support the Branch Manager in driving profitability. You will coordinate procurement, inventory control, shipping/receiving, warehousing, and order fulfillment while serving customers and guiding front-line teams.

A minimum of 5+ years of experience and ERP/Oracle fluency are preferred. Position may require operating a vehicle; MVR will be checked.