Assistant Branch Manager: Lead Sales & Customer Service

Symicor Group; Dallas (TX); On-site; USD 59,000 - 72,000; Full time

Job summary

The Symicor Group is seeking an Assistant Branch Manager for a Dallas, TX client engagement. The role focuses on generating profitable financial relationships within business and commercial banking, deposits, retail, and cash management, while delivering quality service on all bank products.

Responsibilities include assisting the branch manager, coaching staff to hit sales/service objectives, managing branch operations in the manager’s absence, and ensuring compliance with state and federal

Qualifications

• A proven sales leader with a record of success in staff development and talent management.
• Solid understanding of industry and retail banking knowledge.
• Excellent interpersonal and communicative skills in both individuals and groups.
• Ability to balance sales goals and unnecessary risk or exposure.
• Attention to detail and accuracy in all transactions.

Responsibilities

• Assisting the branch manager in the day-to-day operation of a branch.
• Training branch personnel in various duties, and overseeing the scheduling of personnel, ordering of cash, and workflow of the branch.
• Ensuring staff achieves sales and service objectives by coaching and presenting an outstanding individual performance in these areas.
• Assisting the manager in creating a branch sales culture, including a comprehensive understanding of the branch sales plan and goals.
• Serving as customers’ single point of contact on all bank products and services.
• Identifying problems and initiating resolutions efficiently, notifying appropriate resources of issues and outcomes, and ensuring inquiries and investigations are completed in a timely manner.
• Overseeing and auditing operational procedures, which may include those for safe deposit, negotiable instruments, night deposit, etc.
• Assisting Branch Manager in ensuring bank security and compliance with state and federal laws within the scope of position, and prominent display of required posters.
• Managing branch in the absence of the Branch Manager.

Skills

Sales leadership

Staff development

Interpersonal skills

Banking knowledge

Team player

Job description

The Symicor Group is seeking an Assistant Branch Manager for a Dallas, TX client engagement. The role focuses on generating profitable financial relationships within business and commercial banking, deposits, retail, and cash management, while delivering quality service on all bank products.

Responsibilities include assisting the branch manager, coaching staff to hit sales/service objectives, managing branch operations in the manager’s absence, and ensuring compliance with state and federal