Assistant Branch Manager: Lead Growth & Customer Experience

RiseMe; Waynesboro (MS); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Paid Time Off

Medical

Dental

Vision

401(K) with company match

Tuition Reimbursement

Leadership Development Programs

Monthly Bonus Program

Job summary

Heights Finance in Waynesboro, MS is seeking an Assistant Branch Manager to work with the Branch Manager, guiding the team to deliver exceptional service and helping customers secure the financial solutions they need.

You will foster branch growth, support loan processing, manage delinquency issues with care, lead by example, and coach the team, while pursuing ongoing development as part of the Attain Finance family.

Qualifications

• 1–2 year(s) in consumer finance, lending, or banking industries preferred.
• High School diploma or equivalent; associate or bachelor’s degree is a plus.
• Strong leadership and customer service skills.
• Ability to coach and develop a team.

Responsibilities

• Foster Branch Growth: implement marketing strategies, nurture relationships, support daily operations.
• Guide Loan Processes: assist with new and refinanced loans, ensure compliance while delivering customer service.
• Support Delinquency Management: address delinquent accounts with care and find beneficial solutions.
• Lead by Example: set a positive customer service and sales standard, handle concerns professionally.
• Inspire the Team: provide coaching, training and ongoing support to the team.
• Continue to Evolve: engage in ongoing training and development and pursue growth opportunities.

Skills

Leadership and Influence

Customer Guidance

Team Support

Community Impact

Career Development

Educational Background

Education

High School diploma or equivalent; associate or bachelor’s degree preferred

Job description

Heights Finance in Waynesboro, MS is seeking an Assistant Branch Manager to work with the Branch Manager, guiding the team to deliver exceptional service and helping customers secure the financial solutions they need.

You will foster branch growth, support loan processing, manage delinquency issues with care, lead by example, and coach the team, while pursuing ongoing development as part of the Attain Finance family.