Assistant Branch Manager: Lead Growth & Service

Heights Finance Corporation; Ada (OK); On-site; USD 23,419 - 33,062; Full time

Benefits offered by this job

PTO and benefits from day one

401(k) with company match

Tuition Reimbursement

Leadership Development Programs

Monthly Bonus Program

Job summary

Heights Finance Corporation in Ada, OK is seeking an Assistant Branch Manager to join our customer-focused team. You will support the Branch Manager, lead daily operations, and help deliver outstanding service to borrowers and prospects.

This full-time role offers typical hours Monday through Friday, with some variability during peak periods, a starting pay of $16.75 to $23.75 per hour, and benefits from day one including PTO, health, dental, and retirement options.

Qualifications

• Community impact: demonstrate positive difference in the community through service and teamwork.
• Leadership and influence: guide others with personal and organizational growth.
• Career development: show commitment to ongoing learning and advancement.
• Customer guidance: assist clients through processes with support and advice.
• Team support: help grow and develop team members in a collaborative environment.
• Educational background: HS diploma or equivalent; higher education is a plus.

Responsibilities

• Support Branch Manager to lead the team and deliver exceptional service.
• Foster Branch Growth by marketing, relationship-building, and daily operations.
• Guide loan processes for new and refinanced loans with compliance in mind.
• Support delinquency management and customer-centric problem solving.
• Lead by example with empathy, professionalism, and sales coaching.
• Provide ongoing training and contribute to succession-planning goals.

Skills

Customer service

Leadership

Team coaching

Communication

Operations

Sales

Education

High School diploma or equivalent

Associate or Bachelor’s degree (preferred)

Job description

Heights Finance Corporation in Ada, OK is seeking an Assistant Branch Manager to join our customer-focused team. You will support the Branch Manager, lead daily operations, and help deliver outstanding service to borrowers and prospects.

This full-time role offers typical hours Monday through Friday, with some variability during peak periods, a starting pay of $16.75 to $23.75 per hour, and benefits from day one including PTO, health, dental, and retirement options.