Assistant Branch Manager — Elevate Service & Growth

General Electric Credit Union; Cincinnati (OH); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

401k match

Tuition reimbursement

Volunteer time off

On-site clinics

Job summary

General Electric Credit Union, headquartered in Cincinnati, seeks an Assistant Branch Manager for the Eastgate location. You will support daily branch operations, coach staff, and ensure exceptional member service.

Ideal candidates have 5+ years in Relationship Banking or related roles, with leadership and compliance experience. The role offers a full benefits package and opportunities for professional growth within a member-owned financial institution.

Qualifications

• Leadership development and team coaching are essential.
• Strong communication with members and staff.
• Experience mentoring peers in a banking environment.
• Regulatory, compliance, and risk awareness in branches.

Responsibilities

• Oversee branch operations and ensure regulatory compliance.
• Coach and observe staff to improve sales and service.
• Mentor employees and provide developmental feedback.
• Address employee issues in the absence of the Branch Manager.
• Resolve member concerns and escalate as needed.
• Build relationships with business members and open accounts.
• Assist with specialized accounts and POA reviews.
• Support branch services and perform other duties as required.

Skills

Leadership

Communication

Coaching

Relationship banking

Education

High school diploma or GED

College degree preferred

Job description

General Electric Credit Union, headquartered in Cincinnati, seeks an Assistant Branch Manager for the Eastgate location. You will support daily branch operations, coach staff, and ensure exceptional member service.

Ideal candidates have 5+ years in Relationship Banking or related roles, with leadership and compliance experience. The role offers a full benefits package and opportunities for professional growth within a member-owned financial institution.