Branch Teller- Mason

General Electric Credit Union; Cincinnati (OH); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health, Dental & Vision

Life Insurance

Disability Insurance

Paid Time Off

401k with match

Tuition Reimbursement

Volunteer PTO

On-site Clinics

Job summary

General Electric Credit Union in Cincinnati, OH is seeking a Branch Teller to handle basic member transactions and contribute to a welcoming, service-driven branch environment.

The role emphasizes accuracy in cash handling, daily balancing, and advising members on GECU products while collaborating with branch staff to resolve questions and support customer needs.

Qualifications

• High school diploma or GED required.
• Minimum one year member support related, or professional experience required.
• Previous experience handling cash transactions preferred.

Responsibilities

• Conduct teller transactions for members including transfers, deposits, withdrawals, loan payments, loan paydowns, and cash handling.
• Monitor deposit and withdrawal amounts and examine documents for endorsement and negotiability.
• Determine additional holds as necessary and communicate this information with members effectively.
• Advise members on GECU products and services that help achieve desired outcomes and financial goals, referring members to branch staff for further consultation.
• Collaborate with and refer members to other branch team members as necessary to complete or resolve additional issues that have been uncovered during the interaction.
• Guide members through self-service handling of account maintenance requests through digital channels.
• Responsible for daily balancing procedures.
• Taking inventory of cash drawers at the beginning and end of shifts.
• Support branch in ensuring members’ needs are being met and members are welcomed in a supportive and welcoming environment.

Skills

Interpersonal skills

Verbal communication

Attention to detail

Cash handling

In-person customer service

Professionalism

Software proficiency

Education

High school diploma or GED

Tools

Banking software

Job description

Branch Teller- Mason

General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee-friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities.

Overview

While promoting a welcoming and member-focused environment, the Branch Teller administers basic member financial transactions while ensuring additional members’ needs are addressed by branch team.

Essential Responsibilities

• Conduct teller transactions for members including but not limited to transfers, withdrawals, deposits, loan payments, loan paydowns, and cash handling
• Monitor deposit and withdrawal amounts and examine documents for endorsement and negotiability
• Determine additional holds as necessary and communicate this information with members effectively
• Advise members on GECU products and services that help achieve desired outcomes and financial goals, referring members to branch staff for further consultation
• Collaborate with and refer members to other branch team members as necessary to complete or resolve additional issues that have been uncovered during the interaction
• Guide members through self-service handling of account maintenance requests through digital channels
• Responsible for daily balancing procedures
• Taking inventory of cash drawers at the beginning and end of shifts
• Support branch in ensuring members’ needs are being met and members are welcomed in a supportive and welcoming environment

Education and Experience

• High school diploma or GED required
• Minimum one year member support related, or professional experience required
• Previous experience handling cash transactions preferred

Knowledge, Skills, and Abilities

• Great interpersonal and verbal communication skills, to deliver an impactful and positive experience
• High degree of professionalism, functioning well in a fast paced, in-person environment
• Thorough attention to detail in reviewing member accounts and processing transactions
• Ability to be proficient with software to fulfill job duties

Benefits

• Health, Dental and Vision insurance
• Life and Disability insurance options
• Paid Time Off starts accrued once hired and take your birthday off - paid
• 401k Retirement plan with up to a 10% match of your base gross compensation
• Tuition reimbursement opportunities & professional development
• Volunteer opportunities -and earn additional PTO hours!
• On-site clinics for Vaccines and Mammograms

And many more!

Come join GECU as we are a curated culture of respect, understanding, and mutual recognition. We believe forming bonds and connecting with each other only stands to strengthen the service we provide to our members in our mission of improving the Quality of Financial lives!

General Electric Credit Union is an Equal Opportunity Employer