Assistant Branch Manager: Banking Ops & Team Leadership

Longview Capital Corporation; Covington (IN); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life Insurance

401(k) Match

Vacation, Sick, and Personal Time

Flexible work schedule

Training and development

free logo apparel

Job summary

Longview Bank in Covington, IN is seeking an Experienced Assistant Branch Manager to help lead daily branch operations, drive customer experience, and grow deposits and relationships.

This role requires 3–5 years banking, leadership or supervisory experience, strong knowledge of branch operations and regulatory requirements, and a commitment to service excellence with hands-on coaching of staff.

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree in business, finance, or related field preferred
• 3-5 years of banking experience, including at least 1-2 years in a leadership or supervisory capacity preferred
• Strong knowledge of branch operations, banking products, and regulatory requirements
• Demonstrated leadership, coaching, and team development skills
• Strong communication, problem-solving, and organizational skills with the ability to manage multiple priorities

Responsibilities

• Deliver and promote exceptional customer service by handling inquiries, resolving issues, and supporting relationship-building efforts
• Open and service consumer and business accounts, ensuring accuracy, compliance, and alignment with customer needs
• Support branch performance by identifying opportunities to grow relationships, cross-sell products, and contribute to promotional initiatives
• Assist in supervising daily branch operations, including teller functions, account services, ATM and night depository processing, and workflow coordination
• Provide leadership and support to branch staff through training, coaching, scheduling, and performance oversight
• Serve as acting Branch Manager in their absence, ensuring continuity of operations and decision-making
• Maintain operational controls, including dual control of the vault, cash oversight, transaction approvals, overdraft review, and adherence to internal procedures
• Oversee safe deposit box operations and support document processing, scanning, and record maintenance
• Monitor branch activity, staffing levels, and workflow to ensure efficiency and timely completion of tasks
• Ensure compliance with all bank policies, procedures, and regulatory requirements, including BSA/AML, and report suspicious activity
• Perform teller and customer service duties as needed and complete required training
• Perform additional duties as assigned to support branch operations

Skills

Leadership

Customer service

Communication

Banking operations

Regulatory compliance

Education

High school diploma or equivalent

Associate or Bachelor's degree in business/finance

Job description

Longview Bank in Covington, IN is seeking an Experienced Assistant Branch Manager to help lead daily branch operations, drive customer experience, and grow deposits and relationships.

This role requires 3–5 years banking, leadership or supervisory experience, strong knowledge of branch operations and regulatory requirements, and a commitment to service excellence with hands-on coaching of staff.