Assistant Branch Manager

1st-Midamerica-Credit; North Alton (IL); On-site; USD 48,000 - 65,000; Full time

Benefits offered by this job

Competitive salary and benefits

Opportunities for career growth

Supportive team environment

Job summary

1 st MidAmerica Credit Union seeks an Assistant Branch Manager to direct and coordinate branch activities, supporting the Branch Manager in achieving goals and delivering excellent member service. The role emphasizes coaching staff, driving sales and service culture, and building community relationships while ensuring compliance with policies and regulations.

Travel to other locations may be required. Qualified candidates have a high school diploma, 3–5 years of related experience, supervisory

Qualifications

• High school diploma or equivalent.
• 3 to 5 years of similar or related experience preferred.
• Supervisory experience required.
• Customer service experience required.
• Strong communication skills and attention to detail.

Responsibilities

• Leads branch staff through training and coaching.
• Drives branch performance by creating a sales and service culture in the branch.
• Builds Credit Union presence in the community and develops new members and relationships.
• Provide excellent member service and resolves inquiries.
• Ensure compliance with policies and regulations.

Skills

High school diploma or equivalent

3 to 5 years experience

Supervisory experience

Customer service experience

Strong communication

Attention to detail

Job description

Location:

Bethalto, Godfrey, Edwardsville, Jerseyville, Decatur Illinois

1 st MidAmerica is a trusted financial institution dedicated to providing exceptional service to our members. We pride ourselves on our commitment to the communities we serve and our focus on delivering an array of financial products for each step in their financial journey. We are currently seeking motivated and member-oriented individuals to join our team as an Assistant Branch Manager.

Job Summary:

We are seeking an Assistant Branch Manager to direct and coordinate the activities of personnel at a full-service branch. Supporting the Branch Manager in ensuring the branch meets set goals.

Key Responsibilities:

• Leads branch staff through training and coaching.
• Drives branch performance by creating a sales and service culture in the branch.
• Builds Credit Union presence in the community and develops new members and relationships.
• Provide excellent member service and resolves inquiries.
• Ensure compliance with policies and regulations.

Qualifications:

• High school diploma or equivalent.
• 3 to 5 years of similar or related experience preferred.
• Supervisory experience required.
• Customer service experience required.
• Strong communication skills and attention to detail.

What We Offer:

• Competitive salary and benefits.
• Opportunities for career growth.
• Supportive team environment.

Disclaimer:

Must be able to work and travel to different credit union locations as determined by management.

1 st MidAmerica is an Equal Opportunity Employer.