Assistant Branch Manager

Central Arkansas Library System; Little Rock (AR); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company-paid retirement

Life insurance

Paid time off

Holiday pay

Job summary

Central Arkansas Library System (CALS) is hiring an Assistant Manager for the Dee Brown Library in Little Rock. This full-time role supports the Branch Manager, ensuring smooth daily operations and equitable service to a diverse community.

You will balance scheduling, patron and staff support, and day-to-day tasks, adapting to events and staffing fluctuations while supervising volunteers and coordinating meeting spaces. Some evenings and weekends required.

Qualifications

• Supervisory experience preferred.
• Must be willing and able to obtain and maintain a Notary Public commission in the State of Arkansas.
• Spanish language skills are highly desirable; bilingual proficiency may qualify for language differential pay.

Responsibilities

• Assisting with daily operational tasks.
• Providing excellent customer service at the public service desk, including basic instruction on printing from personal devices and using library computers and software.
• Handling complex public service situations with compassion and appropriate boundaries, consistent with library policies.
• Setting a positive tone with the library and with the staff.
• Coordinating volunteers.
• Reserving meeting rooms.
• Helping to maintain and update branch social media posts.

Skills

Supervisory experience

Job description

Assistant Manager –Dee BrownLibrary

Central Arkansas Library System (CALS)

Location:6325 Baseline Rd, Little Rock, AR 72209 The Central Arkansas Library System (CALS) is seeking a reliable, team-oriented and service-minded Assistant Manager for the Dee Brown Library.

About the Role

The Dee Brown Library is a heavily utilized, service-intensive public library serving a diverse and vibrant community. The library functions as a critical resource for individuals facing economic, educational, technological, and social barriers and is committed to providing welcoming, equitable service to all.

The Assistant Manager will work under the direction of the Branch Manager to ensure smooth daily functioning of the library for staff and the public. This position requires the ability to balance a wide array of tasks that range from management and scheduling to patron and staff support, as well as day-to-day library operations. Must be able to respond and adapt based on daily fluctuations in staffing, library events, and patron activity.

Responsibilities

• Assisting with daily operational tasks
• Providing excellent customer service at the public service desk, including basic instruction on printing from personal devices and using library computers and software
• Handling complex public service situations with compassion and appropriate boundaries, consistent with library policies
• Setting a positive tone with the library and with the staff
• Coordinating volunteers
• Reserving meeting rooms
• Helping to maintain and update branch social media posts

Qualifications

• Supervisory experience preferred
• Must be willing and able to obtain and maintain a Notary Public commission in the State of Arkansas
• Spanish language skills are highly desirable. Employees who meet CALS qualifications for bilingual proficiencyareeligible for language differential pay.

Schedule

This full-time position includes some nights and weekends.

Compensation & Benefits

Starting salary is $19.00 an hour.

• Medical, dental, and vision insurance
• Company-paid retirement
• Life insurance
• Paid time off
• Holiday pay