Assistant Manager - Zarrow Regional Library

Central Library; Tulsa (OK); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Full benefits

Paid time off

Job summary

The Tulsa City-County Library (TCCL) invites applications for an experienced Assistant Manager at the Zarrow Regional Library in Tulsa, OK.

The role supports the Branch Manager, helps direct staff development and evaluation, and participates in long-range planning while ensuring outstanding customer service and a high‑quality library experience for patrons.

Qualifications

• Master's Degree in Library Science required.
• Three or more years of library experience required.
• One year of supervisory experience preferred.
• Supervises, trains, develops and evaluates a high‑performance team.

Responsibilities

• Oversee the regional library in the absence of the Branch Manager.
• Participate in long-range planning for the regional library.
• Support staff development, performance evaluations and training.
• Supervise reference staff and oversee collections and activities.
• Assist in preparation and administration of the regional library's annual budget.
• Coordinate meeting room bookings and policy communications.

Skills

Customer service

Staff supervision

Team leadership

Education

Master's Degree in Library Science

Three or more years of library experience

One year of supervisory experience

Job description

Position:Assistant Manager - Zarrow Regional Library

Location: Zarrow Regional Library

2224 W 51 St.

Tulsa, OK

Job Id:12802

# of Openings:1

Assistant Manager - Zarrow Regional Library

The Tulsa City-County Library (TCCL) has an exciting opportunity for an experienced and customer-service orientedAssistantManager at the Zarrow Regional Library. The Regional Branch Assistant Manager helps customers have an excellent experience and works closely with the manager to oversee the total operation of the regional library in the absence of the Branch Manager. The Assistant Manager participates in long-range planning for the regional library; models TCCL’s core value of providing excellent customer service; helps direct the selection, development, and evaluation of staff; supervises the work of assigned reference staff, and oversees assigned reference collections and activities. The Assistant Manager role requires a detail-oriented individual who can flexible and adaptable throughout the workday in the type and location of work to be accomplished in order to provide superior customer experiences.

Location: Zarrow Regional Library - 2224 W 51 St. Tulsa, OK. 74107

Status:Full Time

Competitive pay and a full benefit package (medical, dental, retirement, paid time off) are offered with this position.

Schedule:

Monday 12 pm - 9 pm

Rotating every 5th Saturday 8:30 am - 5 pm (Friday off)

Occasional Sundays 1 pm - 5 pm

Key qualifications for this role include:

• Master's Degree in Library Science required;
• Three or more years of library experience required;
• One year of supervisory experience preferred;
• Supervises, trains, develops and evaluates a high performance team organized to meet the goals and objectives of the regional library;
• Works with branch manager and team leaders in interviewing, selecting, training, supervising, and evaluating staff;
• Serves as an intermediary in helping to resolve the most challenging issues or situations with members of the public;
• Under the supervision of the Branch Manager, conducts staff meetings, communicating management decisions, policies, and changes/corrections to activities, programs or processes;
• Assists in preparation and administration of the regional library’s annual budget;
• Assists in supervising the condition and security of the physical building and advises appropriate personnel when corrective action is necessary;
• Assists with meeting room booking process, particularly when clarification of policies and procedures is required;
• Managers hired/promoted after 5/1/2022 must complete the appropriate TCCLU Leadership Academy Certification Program within 18 months of starting the position, unless already certified/enrolled.

What It's Like to Work at Tulsa City-County Library:

Library work is about people first. Our employees actively engage with customers, provide exceptional service, and help connect people to the resources they need to learn, grow, and succeed. We serve customers from all backgrounds and life experiences, and we value empathy, respect, curiosity, and a commitment to public service. If you enjoy helping others and making a meaningful impact in your community, you'll thrive at Tulsa City-County Library.

Physical and Environmental Conditions:

Work occasionally requires stooping or bending. Occasional light lifting, such as three or four reams of paper, four or five books, or other materials (up to 20 pounds) may be required.

Work environment involves occasional minor discomforts from exposure to less than optimal temperature and air conditions. The job may involve dealing with modestly unpleasant situations, such as occasional exposure to office chemicals and/or extensive use of video display terminals