Assistant Branch Manager

Legacy Credit Union; Birmingham (AL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health and dental insurance

Company paid Life, Short-Term and Long-Term Disability insurance

401(k) with discretionary match

Cash Balance Defined Benefit Plan

12 paid holidays

12 vacation days

10 sick days

Job summary

Legacy Credit Union in Birmingham, Alabama is seeking a full-time Assistant Branch Manager to provide financial services and support to our members. This role involves assisting with transactions, account management, and answering customer inquiries.

Qualified candidates should have prior frontline financial service experience and strong problem-solving skills. We offer competitive pay along with health and dental insurance, retirement plans, and generous paid time off.

Qualifications

• Previous experience in frontline financial services.
• Experience with handling cash transactions.
• Knowledge of the lending process.
• At least 1 year of related experience.

Responsibilities

• Assist customers with financial transactions, ensuring high-quality service.
• Support members in opening and closing accounts and answering queries.
• Assist with loan applications and provide needed support.
• Handle various tasks including typing, filing, and answering calls.

Skills

Customer service skills

Financial transaction handling

Problem-solving abilities

Knowledge of lending process

Education

High school diploma or GED

Job description

Overview

Legacy Community Federal Credit Union is looking for the right candidate to join our team as a full time Assistant Branch Manager.

Legacy is committed to assisting our members in the greater Birmingham area at one of our eleven branches. It is the official credit union of the University of Alabama at Birmingham. We aim to help our members Craft their Legacy by providing products and services to meet their financial needs. We have been serving the UAB and Birmingham community since 1955.

We are committed to providing competitive pay and excellent benefits. We offer health and dental insurance through BCBS of Alabama, and company paid Life, Short-Term Disability and Long-Term Disability insurance. We offer two retirement plans: 401(k) with discretionary match and a Cash Balance Defined Benefit Plan and Trust. We also provide 12 paid holidays, 12 vacation days, and 10 sick days. This is a full-time position with standard hours: Monday through Thursday 8:30 am – 5:00 pm and Friday 8:30 am – 6:30 pm.

Responsibilities

• Assist our team and members with financial transactions while providing exceptional customer service.
• Help members with opening and closing accounts, and answer complex questions about products and services.
• Receive loan applications and assist in the loan process as needed.
• Resolve problems and provide support for miscellaneous tasks, including typing, filing, computer input, and answering the telephone.

Qualifications

• Prior frontline financial service experience
• Experience handling money
• Knowledge of the lending process
• High school diploma or GED
• At least 1 year of related experience