BRANCH MANAGER

Aodfcu; Anniston (AL); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Aodfcu is seeking a Branch Manager for the Lenlock Office in Anniston, AL. You will direct daily branch operations, lead staff to deliver quality member service, and oversee lending decisions according to policy.

In this role, you will develop business with SEGs, train and evaluate personnel, and report on branch performance while collaborating with senior management and the main office.

Qualifications

• Three to five years of similar or related experience.
• A two-year college degree, or completion of specialized certification or licensing, or completion of specialized training courses conducted by vendors, or apprenticeship programs.
• Excellent oral and written communication and leadership skills.

Responsibilities

• Directs the operations of a credit union branch to meet financial and service goals.
• Underwrites consumer loans per policy and approves underwriting decisions of staff.
• Leads, trains, and evaluates branch staff to deliver Quality Member Service.
• Develops business by visiting SEGs, recruiting new SEGs, and supporting community involvement.
• Prepares standard reports and attends scheduled management meetings.

Skills

Leadership

Staff Management

Communication

Customer Service

Financial Analysis

Education

Two-year degree

Tools

Microsoft Office

Job description

Job Details

Job Location: Lenlock Office - Anniston, AL 36206

Directs the operations of a small to medium sized credit union facility, ensuring the branch meets organizational, financial, operational, service, and growth plans. Has established lending authority. Provides Quality Member Service by leading and equipping branch staff to accomplish their assigned job duties.

Directs, reviews, schedules, trains, develops, motivates, interviews and disciplines branch personnel; allocates resources to meet operational needs within the branch; conducts performance evaluations and recommends appropriate personnel actions. Monitors branch operating results relative to established objectives and ensures that appropriate steps are taken to correct unsatisfactory conditions.

Underwrites consumer loans up to the amount assigned per Credit Union policy; reviews and approves underwriting decisions of subordinate personnel.

Makes scheduled visits to assigned new and existing SEGs in order to develop and foster relationships in connection with Business Development. Responsible for recruiting new SEGs. Assists Senior Management with Business Development, charitable-related events, and community involvement. Maintains communications with main office; prepares and submits standard reports; attends scheduled management meetings.

Performs other job-related duties as assigned.

Qualifications

Experience

Three years to five years of similar or related experience.

Education

(1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.

Interpersonal Skills

Motivating or influencing others is a material part of the job. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) become necessary and often requires the ability to influence and/or sell ideas or services to others. The role requires a significant level of trust or diplomacy.

Other Skills

Able to operate an adding machine, keyboard, and computer as well as various computer applications including Microsoft Office products; Word, Excel and Outlook. Must have excellent oral and written communication skills and leadership skills.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Continuous standing and walking throughout the workday. Occasional sitting for periods of time when providing services to members. Occasional lifting up to 25 pounds. Frequent bending, squatting, or kneeling to reach supplies on ground level. Occasional reaching above shoulder level for supplies overhead. Continuous use of hands in repetitive tasks such as simple grasping, twisting/turning of wrists; finger dexterity to perform various clerical duties such as typing, writing, and handling money. Continuous speaking and hearing for interaction with members and coworkers. Continuous clarity of vision at 20 inches or less for normal processing of members' transactions. Continuous clarity of vision at 20 feet or more for security purposes.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
• Ability to work in a confined area.
• Ability to sit at a computer terminal for an extended period of time.