Assistant Branch Leader: Drive Growth & Service

Arrow Financial Corporation; New York (NY); On-site; USD 30,996 - 38,572; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid vacation, sick time, and holidays

Education and Tuition Reimbursement

401(k), Pension, and Employee Stock Ownership

Job summary

Arrow Financial Corporation is looking for an experienced Assistant Branch Manager in Latham, NY. You will oversee daily operations, manage team performance, and ensure exceptional customer service to achieve sales goals. Strong leadership, communication skills, and experience in banking are essential for this role.

The ideal candidate will coach and develop the team, manage complex workflows, and adhere to compliance standards in a dynamic banking environment. Competitive compensation, bonuses, and comprehensive benefits are included.

Qualifications

• Experience in banking, customer service, or retail sales required.
• Strong leadership and performance management abilities.
• Ability to achieve NMLS certification and Signature Guarantee certification.

Responsibilities

• Oversee daily branch operations and achieve sales goals.
• Manage and coach team members for performance improvement.
• Conduct performance assessments and provide feedback.
• Ensure adherence to security protocols and regulatory standards.

Skills

Excellent Relationship Building Skills

Customer Service Skills

Coaching and Counseling Skills

Exceptional Communication Skills

Leadership Skills

Attention to Detail

Education

4 years of experience in banking, customer service, or retail sales

1 year of supervisory experience preferred

Tools

Microsoft Office Applications

Job description

Arrow Financial Corporation is looking for an experienced Assistant Branch Manager in Latham, NY. You will oversee daily operations, manage team performance, and ensure exceptional customer service to achieve sales goals. Strong leadership, communication skills, and experience in banking are essential for this role.

The ideal candidate will coach and develop the team, manage complex workflows, and adhere to compliance standards in a dynamic banking environment. Competitive compensation, bonuses, and comprehensive benefits are included.