Branch Manager - Tier 2 or 3, Schroon Lake

Arrow Financial Corporation; Schroon Lake (NY); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Bonus potential

Paid vacation

Retirement plans

Tuition reimbursement

Job summary

The Arrow Financial Corporation Family of Companies is seeking an experienced Branch Manager in Schroon Lake. This role oversees day-to-day branch operations, drives customer service excellence, and leads the branch team to meet and exceed goals for accounts and loans.

You will develop new business, coach staff, and coordinate scheduling while ensuring adherence to policies and regulatory requirements. Strong communication and leadership are essential for success in this role.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 6 years of experience in banking, financial services, or retail sales required.
• 2 years of supervisory experience preferred.
• Ability to achieve NMLS certification and Signature Guarantee certification.

Responsibilities

• Develop new business and strengthen existing relationships through researched business development calls, networking, and response to referrals; actively seek cross-sell opportunities.
• Lead team through day-to-day operations; responsible for scheduling for one or more branches and assigned traveling staff; training; ensure employee and branch compliance with established policies and procedures.
• Manage, coach and counsel staff to meet branch goals and achieve performance standards; encourage employee continuous improvement for career development.
• Analyze and compare department and individual staff performance to expectations and goals; make necessary adjustments to meet goals.
• Achieve established lending goals as determined by Corporate Banking Manager based on department and company-wide budget goals.
• Oversee and adhere to requirements pertaining to branch security, fraud prevention, Bank Secrecy Act, and other government regulations.
• Prepare and review documentation and reports for management in a timely manner. Make presentations to customers, potential customers, and community as appropriate.
• Participate in department and Company meetings as appropriate; regularly interact with Regional Board Members
• Participate actively in community service as designated by Company community service requirements
• Travel to various branches as needed
• Work rotating Saturday schedule
• Must be able to sit for prolonged periods and use computer and phone equipment

Skills

Management

Supervision

Interpersonal skills

Communications

Microsoft Office

Analytical skills

Attention to detail

Time management

NMLS certification

Education

Bachelor’s degree

Tools

MS Office

Job description

The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join team as:

Branch Manager – Tier 2 or 3, Schroon Lake

This opportunity may be perfect for you if you have experience in:

Communication and Collaboration

Managing, Coaching, Counseling

Business Development and Retention

About this position:

The Branch Manager Tier 2 or 3 is responsible for overseeing day-to-day operations of one or more branches, providing quality customer service, connecting with business partners to offer a full spectrum of products and services, and leading the branch team to meet/exceed established goals for account opening, loans, and other business development.

Responsibilities

Develop new business and strengthen existing relationships through researched business development calls, networking, and response to referrals; actively seek cross-sell opportunities

Lead team through day-to-day operations; responsible for scheduling for one or more branches and assigned traveling staff; training; ensure employee and branch compliance with established policies and procedures

Manage, coach and counsel staff to meet branch goals and achieve performance standards; encourage employee continuous improvement for career development

Analyze and compare department and individual staff performance to expectations and goals; make necessary adjustments to meet goals

Achieve established lending goals as determined by Corporate Banking Manager based on department and company-wide budget goals.

Oversee and adhere to requirements pertaining to branch security, fraud prevention, Bank Secrecy Act, and other government regulations

Prepare and review documentation and reports for management in a timely manner. Make presentations to customers, potential customers, and community as appropriate.

Participate in department and Company meetings as appropriate; regularly interact with Regional Board Members

Participate actively in community service as designated by Company community service requirements

What you will need to thrive in this role:

In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having:

Education/Certifications:

Bachelor’s Degree or equivalent experience required

6 years of experience in banking, financial services, or retail sales required

2 years of supervisory experience preferred

Ability to achieve NMLS certification and Signature Guarantee certification

Skills/Knowledge:

Demonstrated management, supervisory and interpersonal skills

Strong communications skills, both written and verbal; comfortable communicating with customers, co-workers and management, and community influencers

Proficient with Microsoft Office Suite: Word, Excel, and Outlook

Strong math and analytical skills; attention to detail; ability to prioritize work and meet deadlines a must

Other:

Travel to various branches as needed

Work rotating Saturday schedule

Physical Demands:

Must be able to sit for prolonged periods of time and walk/stand for brief periods of time.

Must be able to repetitively use a telephone and computer mouse and keyboard.

Ability to lift/move up to 15 lbs.

What we will bring to the table:

We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring:

Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays

Medical, Dental, and Vision Insurance and Flexible Spending Plan

Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership

Education and Tuition Reimbursement

Employee Assistance Program for our employees and their immediate family members

We are an Equal Opportunity Employer. Our employment decisions are made without regard for: race, color, religion, national origin or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status, or any other characteristic protected by law.

As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans.

We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms.

The salary range for this position is $65,000 - $70,000 commensurate with experience and education.

Additional compensation may be earned through the Company’s annual bonus program, subject to individual and company performance.

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