Assistant Branch Growth & Service Leader

California Coast Credit Union; Poway, Northern (CA, KY); Hybrid; USD 76,000 - 96,000; Full time

Benefits offered by this job

Wellness program

Employee activity program

Employee-friendly culture

Job summary

California Coast Credit Union seeks an Assistant Branch Manager in Poway, CA, to support the Branch Manager in delivering exceptional teller operations, achieving branch growth targets and staff development. This role emphasizes training, coaching and ensuring adherence to policies and procedures in a dynamic credit union environment.

The ideal candidate will have a Bachelor’s degree in Business/Financial Services or equivalent financial industry experience, plus at least 2 years of supervisory

Qualifications

• Bachelor’s degree in Business/Financial Services preferred or up to 5 years equivalent financial industry experience.
• Minimum 2 years branch supervisory experience is required for Assistant Branch Manager.
• Must maintain registration as Mortgage Loan Originator (MLO) in compliance with the SAFE Act and provide the MLO registration number to consumers.
• Good communication, conflict resolution and coaching skills; ability to demonstrate sound reasoning, judgment and decision making.
• Knowledgeable in sales and service, branch operations, lending, regulations and security procedures.
• Requires demonstrated leadership skills and the ability to effectively train, develop and motivate others.
• Availability to work Saturdays, Sundays and evenings required in order to accommodate branch, Business Development and Community Relations functions.
• Ability to operate standard business machines such as computer, printer, fax, copier and telephonic devices.

Responsibilities

• Supports Branch Manager to ensure sales and service goals are met.
• Supervises operations of the branch to ensure efficiency, accuracy and compliance.
• Motivates, coaches, trains and mentors staff to excel and achieve goals.
• Adheres to cash, key and dual control policies and procedures.
• Adheres to security and robbery procedures.
• Complies with all other policies and procedures.

Skills

Leadership

Empathy

Active listening

Grit

Motivation

Creative problem-solving

Diversity/inclusion

Inclusion

Education

Bachelor’s degree in Business/Financial Services

Job description

California Coast Credit Union seeks an Assistant Branch Manager in Poway, CA, to support the Branch Manager in delivering exceptional teller operations, achieving branch growth targets and staff development. This role emphasizes training, coaching and ensuring adherence to policies and procedures in a dynamic credit union environment.

The ideal candidate will have a Bachelor’s degree in Business/Financial Services or equivalent financial industry experience, plus at least 2 years of supervisory