Assistant Boutique Director: Team Leader & Omnichannel

Chloé; Costa Mesa (CA); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with employer match

Wellness reimbursement

Paid time off

Job summary

Chloé in the United States seeks an Assistant Boutique Director to welcome guests, support the Boutique Director in leading the team, and supervise boutique operations. The role includes acting as the boutique leader in the absence of the Boutique Director.

Responsibilities cover energizing team briefings, coaching on the sales floor, recruitment and induction, CRM target monitoring, and omnichannel initiatives to improve business performance while upholding Richemont standards and the Chloé

Qualifications

• No formal qualifications listed in the ad.

Responsibilities

• Organizes energizing team briefings and maintains high motivation.
• Coaches on-floor sales and training; supports recruitment and induction.
• Leads by example; promotes entrepreneurship and teamwork in line with Chloé values.
• Monitors CRM targets and client databases; supports long-term relationships.
• Oversees omnichannel sales engagement and analyzes sales data to drive action plans.
• Ensures boutique stays compliant with Richemont policies and sustainability guidelines.

Job description

Chloé in the United States seeks an Assistant Boutique Director to welcome guests, support the Boutique Director in leading the team, and supervise boutique operations. The role includes acting as the boutique leader in the absence of the Boutique Director.

Responsibilities cover energizing team briefings, coaching on the sales floor, recruitment and induction, CRM target monitoring, and omnichannel initiatives to improve business performance while upholding Richemont standards and the Chloé