Assistant Billing & Collections Supervisor

Tampa Signode Industrial Group LLC; Tampa (FL); On-site; USD 70,657 - 105,809; Full time

Job summary

A city utility department in Tampa is seeking an Assistant Supervisor for the Billing, Credit & Collections section. This role involves supervising employees engaged in utility billing and collections, ensuring compliance with municipal codes. The ideal candidate will possess a bachelor's degree and have extensive experience in utility management and supervisory roles. Strong communication, problem-solving skills, and the ability to handle public inquiries are essential. This position offers competitive salaries ranging from $70,657.60 to $105,809.60 annually.

Qualifications

• 5+ years of experience in utility billing and credit.
• At least 2 years of supervisory or lead experience.
• Possession of a valid Florida driver’s license.

Responsibilities

• Assist in supervising utility billing and collections.
• Plan and review the work of subordinate employees.
• Handle customer billing problems and complaints.

Skills

Problem Solving

Oral Communication

Written Communication

Mathematical Calculations

Team Dynamics

Education

Bachelor's degree in business or public administration

Associate's degree in business or public administration

Job description

A city utility department in Tampa is seeking an Assistant Supervisor for the Billing, Credit & Collections section. This role involves supervising employees engaged in utility billing and collections, ensuring compliance with municipal codes. The ideal candidate will possess a bachelor's degree and have extensive experience in utility management and supervisory roles. Strong communication, problem-solving skills, and the ability to handle public inquiries are essential. This position offers competitive salaries ranging from $70,657.60 to $105,809.60 annually.