Assistant Banquet Manager

The Post Oak; Louisiana; On-site; USD 45,000 - 60,000; Full time

Job summary

A leading luxury casino-resort in Louisiana is seeking a Banquet Manager to oversee operations, ensure exceptional guest service, and coordinate events. The role requires strong communication and organizational skills, with a flexible schedule to meet event demands.

Qualifications

• Strong interpersonal skills and teamwork.
• Flexible schedule including nights and weekends.

Responsibilities

• Oversee banquet operations and interact with clients.
• Plan and supervise banquet functions for success.
• Collaborate with culinary teams for event execution.

Skills

Guest Service

Communication

Organizational Skills

Job description

Overview

Golden Nugget Lake Charles is a luxury casino-resort that opened in December 2014. The property features nearly 1,100 well-appointed hotel rooms and suites with private balconies, an eighteen-hole championship golf course, a private beach and marina, and a luxurious pool complex with private cabanas, waterslides, and a lazy river. Patrons enjoy a 2000-seat entertainment showroom, various meeting spaces, retail shops, and Landry’s signature restaurants. The casino includes over 70 table games, a poker room, and 1,600 slot machines. We offer numerous employment opportunities across hotel, restaurant, finance, marketing, entertainment, and casino management sectors. If your skills align with our needs, we invite you to explore a career with us.

Fertitta Entertainment, through its subsidiaries and affiliates, is a diversified organization in gaming, restaurants, hospitality, entertainment, and retail. We own and operate Golden Nugget Hotels and Casinos in Las Vegas, Laughlin, Atlantic City, and Biloxi. Additionally, we are a major restaurant operator with over 420 locations across the U.S. and internationally, under brands like Rainforest Cafe, Saltgrass Steakhouse, and Morton’s, among others. Our hospitality ventures include hotels, aquariums, amusement parks, and entertainment complexes in Texas and beyond.

Responsibilities

Summary:

Under the supervision of the Banquet Manager, oversees banquet operations, interacts with clients, discusses needs, negotiates contracts, and coordinates with culinary staff to meet event requirements.

Essential Duties and Responsibilities:

• Adhere to all Gaming Commission Regulations, laws, and company policies.
• Provide courteous and professional guest service at all times.
• Implement merchandising strategies and manage departmental labor costs.
• Plan, schedule, and supervise banquet functions for success.
• Lead the Banquet Department in planning, organizing, executing, and evaluating events.
• Collaborate with Sales, Food & Beverage, and culinary teams for event execution.
• Schedule staff to ensure high service levels while controlling costs.
• Recruit, train, coach, and retain team members committed to excellence.
• Stay informed of industry trends and communicate relevant updates.
• Maintain positive public and employee relations.
• Ensure a safe, clean, and hazard-free work environment.
• Protect confidentiality of all records and information.
• Promote responsible gaming and alcohol service, reporting concerns appropriately.
• Report any illegal activities or ethics violations to management or via hotline.
• Perform additional duties as assigned.

Supervisory Responsibilities:

Directly or indirectly supervises Banquet Supervisor, Captain, Bartender, Attendant, and Servers.

Qualifications

Requirements:

• Flexible schedule including nights, weekends, and holidays.
• Ability to deliver exceptional guest service to encourage repeat visits.
• Willingness to go above and beyond in duties to achieve organizational goals.
• Professional appearance with enthusiasm and excitement.
• Strong interpersonal, organizational, and communication skills.
• Demonstrated work ethic and teamwork skills.