Banquet Manager

Pyramid Global Hospitality; Clearwater (FL); On-site; USD 75,000 - 85,000; Full time

Job summary

Pyramid Global Hospitality seeks an energetic Banquet Manager to join the Food and Beverage Team at the Clearwater Beach Marriott Suites on Sand Key, Florida. You will oversee all banquet operations, lead the banquet team, and ensure flawless events while upholding brand standards.

The ideal candidate has at least two years of direct hotel food and beverage leadership, strong leadership and guest service skills, and experience coordinating menus with culinary and sales teams.

Qualifications

• At least two years direct hotel food & beverage leadership experience, banquet-focused preferred.
• Proven ability to lead teams in a fast-paced environment.
• Excellent customer service skills with professional guest handling.
• Experience managing shift schedules and coaching team members.
• Knowledge of food production techniques for fine/casual dining or catering.
• Bar operations or beverage service familiarity is a plus.

Responsibilities

• Coordinate and supervise all banquet/group events from preplanning to setup and breakdown.
• Be primary contact for banquet clients during events and resolve concerns promptly.
• Manage staff scheduling, training, and development to maintain service standards.
• Oversee food presentation and safety protocols per health regulations and policies.
• Control inventory for banquet supplies and equipment to optimize costs.
• Utilize POS systems for processing, billing, and cash handling accurately.
• Monitor shift operations and ensure consistent delivery of hospitality experiences.
• Collaborate with culinary and sales teams to plan menus and event execution.
• Coordinate with other hotel departments as needed for events.
• Assist budgeting by tracking expenses and implementing cost-effective practices.

Skills

Leadership experience

Customer service

Staff scheduling

Food/beverage knowledge

Guest relations

Banquet events

Tools

POS systems

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you’ll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About Our Property

At the Clearwater Beach Marriott Suites on Sand Key, Florida's only all-suite Marriott hotel, we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Clearwater Beach Marriott Suites on Sand Key can mean for you!

What You Will Have An Opportunity To Do

We are seeking an energetic and detail-oriented Banquet Manager to join our Food and Beverage Team and oversee all aspects of banquet operations. This dynamic role offers the opportunity to lead our banquet team ensuring seamless execution of events, exceptional guest experiences and adherence to brand service standards. The ideal candidate will thrive in a fast-paced hospitality environment, demonstrating strong leadership, group events knowledge, and a passion for delivering memorable events. Join us and help us elevate our banquet offerings while fostering a positive, team-driven atmosphere that celebrates excellence in service delivery.

Responsibilities

• Coordinate and supervise all banquet/group sales events from preplanning to setup to breakdown to post evaluation, ensuring seamless execution
• Serve as the primary point of contact for banquet clients during events and resolve concerns promptly and efficiently
• Manage staff scheduling, training, and development to maintain high standards of customer service and experience delivery
• Oversee food presentation and safety protocols in line with health regulations and company policies
• Control inventory levels for banquet supplies and equipment to optimize costs and reduce waste
• Utilize POS systems for processing, billing, and cash handling with accuracy
• Monitor shift operations, resolve guest concerns promptly, and ensure consistent delivery of exceptional hospitality experiences
• Collaborate with culinary team to plan menus that meet client specifications while maintaining quality standards
• Collaborate with sales team to ensure all events are seamlessly executed with attention to detail
• Collaborate with other hotel departments as pertinent to all banquet activities
• Assist in budgeting efforts by tracking expenses and implementing cost-effective practices without compromising service quality

What are we looking for?

• At least two years direct hotel food and beverage leadership experience - banquet experience preferred
• Demonstrated ability to lead teams effectively in a fast-paced environment
• Excellent customer service skills with the ability to handle guest inquiries professionally and courteously
• Experience managing shift schedules, coaching and developing team members
• Knowledge of food production techniques suitable for fine dining, casual dining, or catering environments
• Familiarity with bar operations or beverage service is a plus for comprehensive event management

Compensation

$75,000
$85,000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.