Assistant Bakery Ops Leader — Path to BOM

Insomnia Cookies; Buffalo (NY); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Benefits: Medical, dental, vision &pet

Paid vacation

Career development pipeline

Free cookies every shift

Team culture

Job summary

Insomnia Cookies is seeking an Assistant Bakery Operations Manager to lead and develop the bakery team at the Amsterdam Avenue location. The role blends hands-on operations with talent development, owning administrative and leadership tasks while ensuring high standards in quality, cleanliness, and guest experience.

Perfect for someone with 1+ year leadership experience in fast-paced settings, ready to grow toward BOM-level responsibilities and fit into a culture of urgency, accountability, and

Qualifications

• 1+ year leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and attention to detail.
• Ability to coach and develop hourly team members.
• Comfortable working in fast-paced, high-volume environments.

Responsibilities

• Execute core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists.
• Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards.
• Support ordering, inventory accuracy, and shrink control.
• Assist in schedule creation and labor execution to meet operational targets.

Skills

Leadership

Coaching

Communication

Problem-solving

Attention to detail

Team development

Job description

Insomnia Cookies is seeking an Assistant Bakery Operations Manager to lead and develop the bakery team at the Amsterdam Avenue location. The role blends hands-on operations with talent development, owning administrative and leadership tasks while ensuring high standards in quality, cleanliness, and guest experience.

Perfect for someone with 1+ year leadership experience in fast-paced settings, ready to grow toward BOM-level responsibilities and fit into a culture of urgency, accountability, and