Assistant Bakery Manager

Weis Markets; Danville (PA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Bakery Associate to enhance customer experiences through exceptional service and quality bakery products. This role involves decorating cakes, managing inventory, and supporting daily operations while fostering a positive team environment. With a focus on growth and community, this company values its associates and offers opportunities for personal and professional development. If you have a passion for baking and customer service, this is the perfect opportunity to thrive in a supportive atmosphere.

Qualifications

• 2+ years of management experience in retail or supermarket environment.
• Experience in bakery decoration is a plus.

Responsibilities

• Promotes excellent customer relations and resolves issues promptly.
• Decorates cakes and bakery products using various designs.
• Oversees inventory and maintains a well-stocked bakery department.

Skills

Customer Service

Teamwork

Bakery Decoration

Inventory Management

Training and Development

Education

High School Diploma or GED

Associate or Bachelor's Degree in Business or Food Service

Tools

Learning Management System (LMS)

Job description

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of its associates and communities? That's WEIS!

Location Address:

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES

The associate is responsible for the following functions, in addition to other duties as assigned:

1. Promotes excellent customer relations by instilling positive customer-focused behavior with associates. Greets customers, answers questions, and resolves issues promptly and professionally. Focuses on continuous improvement and implements changes for progress.
2. Handles customer orders over the phone or in person with a positive attitude. Assesses customer needs regarding size, flavor, and appearance. Creates decorated products in a timely manner.
3. Decorates cakes and bakery products using dyes, specific designs, or custom designs. Uses various creams, frostings, and fillings with consistent quality. Prepares icings following company recipes.
4. Assists Bakery Manager with daily bakery operations such as merchandising, ad execution, associate engagement, and customer service. Performs Bakery Manager duties in their absence.
5. Oversees inventory by monitoring sales reports, product orders, and supplies to ensure accurate period-end physical inventory.
6. Supports scheduling, training, performance recognition, and delegation of work to optimize talents and maximize profits. Utilizes the Learning Management System (LMS) for training new and current associates.
7. Develops and executes merchandising plans aligned with financial goals. Ensures correct pricing and production based on weekly ads and specials. Maintains knowledge of merchandise and enforces production logs.
8. Verifies deliveries and invoices for accuracy. Assists with unloading, stocking, and product rotation to maintain quality and freshness. Manages delivery breakdowns.
9. Controls expenses by improving operations, managing labor costs, and reducing losses. Ensures adherence to recipes, proper product dating, and logs.
10. Maintains a well-stocked, appealing bakery department. Engages with customers, offers suggestions, and resolves concerns promptly and courteously.
11. Ensures merchandise is fresh, properly priced, and correctly signed. Handles spoiled or near-expiry products according to procedures.
12. May assist in baking breads, pastries, and other products, following production logs and recipes.
13. Maintains smooth workflow through cooperation with team members and supervisors. Strives for continuous job performance improvement.
14. Utilizes all provided Personal Protective Equipment (PPE) appropriately.
15. May assist in other departments as needed.

SUPERVISORY RESPONSIBILITIES

Supervises associates in partnership with or in the absence of the department manager.

QUALIFICATION REQUIREMENTS

To succeed in this role, the associate must perform each duty satisfactorily, with or without accommodations. Requirements include:

• High School diploma or GED required; associate or bachelor’s degree in business or food service preferred.
• Minimum of 2 years' management experience in retail, restaurant, or supermarket environment.
• Previous decorating experience is a plus.

Weis Markets is an Equal Opportunity Employer. We do not discriminate based on age, sex, sexual orientation, race, religion, or other protected categories. Reasonable accommodations are available under the Americans with Disabilities Act.

Careers at Weis: You've come to the right place!

At Weis Markets, we believe our associates are our backbone. We support growth and provide career opportunities at all levels, fostering a family-oriented environment focused on community and individual development.