Assistant Airport Manager

Los Angeles World Airports; Los Angeles (CA); On-site; USD 110,000 - 160,000; Full time

Job summary

Los Angeles World Airports (LAWA) is seeking an Assistant Airport Manager in the Airline Services Division. This leadership role serves as the airlines' main point of contact at LAWA and leads efforts to bring new passenger and cargo air service to Los Angeles.

Reporting to the Chief Operations & Maintenance Officer, you will represent LAWA with airlines, industry groups, and government agencies. The ideal candidate is a relationship builder with strategic instincts who uses tact and diplomacy

Qualifications

• Four years of full-time paid experience with LAWA in a role at the level of Senior Management Analyst or equivalent.
• Experience in airport operations, maintenance, landside/airfield operations, or construction.
• Experience in project management, budget, procurement compliance, or contract management.

Responsibilities

• Serve as the main point of contact for airlines and coordinate monthly Airline/Airport Affairs meetings.
• Communicate with airlines about gate usage, operational rules, and flight scheduling.
• Develop and implement a marketing strategy to grow passenger and cargo air service.
• Oversee air service studies, market research, and establish procedures for future marketing.
• Manage LAWA's Strategic Marketing Alliance and align task orders with contracting policies.
• Lead a small team and develop the division's annual budget.
• Duties may evolve with organizational needs.

Skills

Relationship building

Strategic instincts

Diplomacy

Communication

Education

Four-year degree in Public Administration / Business Administration / Aviation Management / Airport Administration or related subject

Four years of professional experience as a second-level supervisor at a large hub airport

Job description

At Los Angeles World Airports, our work connects Los Angeles to the world. LAWA operates LAX and VNY, supports regional passenger, cargo, and general aviation demand, and manages a complex airport system that plays a major role in the Southern California economy. Our teams work across operations, infrastructure, public service, safety, security, sustainability, and customer experience to keep our airports moving and to shape the future of aviation in one of the world’s most dynamic metropolitan regions.

About the Role

LAWA is currently accepting applications for Assistant Airport Manager, a leadership role in the Airline Services Division. This person is the airlines' main point of contact at LAWA and leads the work of bringing new passenger and cargo air service to Los Angeles. This is an opportunity to help shape which airlines and routes connect Los Angeles to the world. Reporting to the Chief Operations & Maintenance Officer, you'll represent LAWA with airlines, industry organizations, and government agencies. We're looking for a relationship builder with strong strategic instincts who uses tact and diplomacy to turn conversations into new service.

Responsibilities

• Serve as the main point of contact for airlines. You'll coordinate the monthly Airline/Airport Affairs meetings and hold regular direct meetings with large air carriers.
• Communicate with airlines about minimum gate usage requirements, airport operational rules and policies, airline business agreements, and flight scheduling and facilitation.
• Develop and carry out a marketing strategy to grow international and domestic passenger and cargo air service, including managing the air service incentive program and the air service consultant.
• Oversee air service studies and market research, and set the procedures, policies, and standards for future air service marketing.
• Manage LAWA's Strategic Marketing Alliance with the Los Angeles Tourism & Convention Board, making sure task orders match LAWA's priorities and follow City contracting policies.
• Lead a small team and build the division's annual budget around its strategic goals.
• Duties are subject to change based on evolving organizational needs and priorities.

Qualifications

• Four years of full-time paid experience with LAWA in a class at the level of Senior Management Analyst performing duties in the following areas:
• Airport and maintenance operations
• Landside and airfield operations
• Construction
• Project management
• Human resources management
• Public and/or community relations programs
• Financial, budgetary, procurement compliance, or contract management
• Airport and commercial development matters
• For qualifying experience gained outside of the City of Los Angeles:
• A four-year degree from an accredited college or university in Public Administration, Business Administration, Aviation Management, Airport Administration or related subject
• Four years of full-time paid professional experience as a second-level supervisor performing the above stated duties at a medium or large hub commercial airport (as defined by the Federal Aviation Administration).

Required Skills

• Relationship builder with strong strategic instincts who uses tact and diplomacy to turn conversations into new service.

Preferred Skills

• Experience developing airline routes, passenger service, cargo service, or airport air service strategies.
• Experience managing airline incentives, air service consultants, market studies, or aviation demand analysis.
• Experience working with airport gates, airline business agreements, airport operating policies, or flight scheduling and facilitation.
• Experience managing public-sector, destination-marketing, tourism, or strategic partnership agreements.
• Experience leading a small team and developing budgets tied to strategic goals.
• Experience in presenting aviation strategy, market analysis, or route-development recommendations to executive audiences.