Assistant, Administrative, Greensboro/Student Services

Guilford Technical Community College; Jamestown (NC); On-site; USD 41,000 - 47,000; Full time

Benefits offered by this job

Pension plan

Competitive benefits

Job summary

Guilford Technical Community College (GTCC) seeks an administrative assistant on the Greensboro campus to support payroll, contracts, purchasing, and general operations. The role requires initiative, strong organization, and the ability to handle confidential information with discretion.

You will work with campus leadership to ensure smooth daily operations and effective communications across departments. GTCC offers a pension plan and competitive benefits, with opportunities to collaborate in a

Qualifications

• Four years of related administrative experience.
• Strong knowledge of office practices, procedures and equipment.
• Proficiency in MS Office and database software.
• Ability to handle confidential information with discretion.

Responsibilities

• Prepare payroll and create contracts.
• Assist with purchasing processes and budget tracking.
• Maintain files and critical records; data entry and word processing.
• Answer inquiries, schedule meetings, arrange travel, and record minutes.

Skills

Microsoft Office

Word processing

Data entry

Communication

Education

Associate’s Degree in Business Administration

Bachelor’s Degree in Business Administration

Tools

Colleague

Access

Job description

Pre-employment testing is a requirement for this position.

Position Information

Job Title

Status

Status Regular

Full Time/Part Time

Full Time/Part Time Full-time

Location

Job Description

At Guilford Technical Community College (GTCC), we are dedicated to transforming lives through education and creating a lasting impact on our community. We invite passionate and innovative individuals to join our mission-driven team, where you can enjoy a fulfilling work-life balance and competitive benefits, including a robust pension plan. Our beautiful, well-maintained campuses provide an inspiring environment for both teaching and learning, within an atmosphere of collaboration and excellence. At GTCC, you’ll be part of a supportive, dynamic, and inclusive culture committed to delivering exceptional results, making it a truly amazing place to work and thrive.
The administrative assistant provides a wide variety of administrative and support functions on the Greensboro campus. The administrative assistant will at times work independently by taking initiative to ensure efficient daily operations, and will collaborate with a wide range of internal and external college constituencies to support the unit effectively. Responsibilities include, but are not limited to the following: prepare payroll, create contracts, assist with purchasing processes, perform word processing/data entry, duplicate materials, maintain files and critical records, answer/assess telephone inquiries, prepare correspondence, schedule meetings and tasks, arrange travel, assist with budget management, and record meeting minutes. Communicate with the Campus Dean regarding campus emergencies.

Min Salary $41,377.65

Mid Salary $46,549.85 - We offer a competitive salary package that will be determined based on the candidate's experience level and qualifications related to the job. Compensation will be commensurate with your level of experience.

Duties/Functions

Contacts

Education Required

• Associate’s Degree in Business Administration, Office Management or related field, or at least four years’ of related administrative experience.

Education Preferred

• Bachelor’s Degree in Business Administration, Office Management or related field

Experience Required

• Two years of related administrative experience and a proven record of progressively responsible experience in administrative functions, including evidence of experience in the following areas:
  • Thorough knowledge of office practices, procedures and equipment to include basic accounting practices to track budget and expenditures
  • Proficiency in Microsoft Office products and experience using word processing, developing spreadsheets, developing presentations, and using database software applications

Experience Preferred

• More than 2 years of recent progressively responsible experience providing administrative support
• Experience in an academic setting
• Recent experience with an enterprise student information system (e.g., Colleague)
• Possess an intermediate knowledge of database programs (e.g., Access)

KSA Required

• Ability to create, correct and format documents and communications. Work experience with word processing, database software, spreadsheets, presentation and communication software. Willingness to be continually updated in these skills
• Ability to work independently with limited supervision
• Demonstrate initiative in upgrading skills with professional developmental opportunities
• Ability to handle paperwork and confidential information with discretion and sensitivity
• Exceptional organizational skills and deadline management with the ability to prioritize projects and tasks
• Ability to work efficiently and calmly under pressure
• Strong verbal skills and personable manner in dealing with the public in person and on the phone
• Ability to compose correspondence with correct punctuation and grammar.
• Strong proof reading skills
• Ability to communicate effectively both orally and in written form
• Punctuality and flexibility in time management
• Neat, professional appearance and attire
• Accuracy and attention to detail
• Ability to organize and maintain files for ready access
• Must be willing to work flexible schedules as needed

KSA Preferred

Department/Job Specific Requirements

• Manage front desk operations, triage student support services, and serve as a resource information specialist to students, faculty, staff, and visitors. Build strong relationships and serve in a front-facing role for the Greensboro campus community. Establish welcome center operating manual and corresponding procedures.
• Support operations and procedures related to student registration and student enrollment working closely with student services departments in providing a high-quality customer service experience. Serve as a backup resource to assist with Workforce and Continuing Education registration. Assist students with accessing technology, student support services, and institutional resources.
• Intake admission applications and assist with residency determination. Assist with financial aid applications and supporting documents. Enter placement, make-up, and other test scores as required. Navigate College Central Network and assist students with the completion of career interest inventory assessments. Screen and route materials according to content of communication. Assist Adult Education and Workforce graduates transition to curriculum programs.
• Establish regular contact with faculty and staff on the GSO campus. Serve as a resource to identify gaps in services and assist the Campus Manager in providing solution-oriented results. Provide attention to detail in the coordination and support of the day-to-day logistics of campus activities. Assist with the planning and coordination of campus functions and campus engagement events.
• Assist in building a campus culture where all students belong and connect with campus and community resources. Establish and maintain good working relationships with advising staff, students, and institutional and community agency personnel. Maintain good public relations and representing GTCC and the campus community
• Assist in identifying and reporting maintenance, custodial, facilities, grounds, technology, safety, and other campus needs.

Physical Demands

Physical Activity: Primarily sitting
Environmental Hazard(s): < 15%
Lifting: 20<->50 lbs

The following (compliance) training is required and must be completed within the first 30 days of hire with annual refresher training thereafter:

Other training may be required as determined applicable.